Bulgarian Content Moderator in Athens, Greece

Job description

Workster is partnering with a leading global content moderation provider to recruit a Bulgarian Content Moderator for a full-time on-site role in Athens, Greece. In this position, you will review, assess and action user-generated content across digital platforms to ensure compliance with client policies and local regulations. You will work in a fast-paced, international moderation team, helping to maintain safe and engaging experiences for platform users while applying consistent, unbiased decision-making. Your Role Review and moderate user-generated content (text, images, video, and live streams) according to client guidelines and legal requirements Make accurate, timely decisions to remove, escalate, label or approve content, ensuring consistency and quality Use internal tools and workflows to log actions, provide rationale and maintain audit-ready records Escalate complex or borderline cases to senior moderators or specialised teams when required Communicate clearly with peers and leads about trends, recurring issues and potential policy improvements Contribute to knowledge base updates and participate in regular calibration and quality assurance sessions Work rotational shifts to provide coverage across peak periods, including occasional evenings and weekends Your Qualifications Native or near-native Bulgarian (C2) and fluent English (B2+) for internal communication and reporting Strong written communication skills with an ability to apply policies objectively and sensitively Comfortable making quick, well-reasoned decisions in a high-volume environment Experience in content moderation, trust & safety, community management or related roles is advantageous Good digital literacy and ability to learn new platforms and moderation tools quickly Resilience and emotional maturity when handling sensitive or disturbing content; support mechanisms are provided Ability to work effectively as part of a multicultural team and adapt to evolving policies and priorities High attention to detail and strong organisational skills The Offer Full-time position based in Athens, Greece (on-site) with competitive salary aligned to experience Rotational shifts (including evenings and weekends) to ensure 24/7 coverage Paid training and structured onboarding with ongoing coaching and quality feedback Modern office facilities, ergonomic workstation and equipment provided Comprehensive benefits package in line with Greek labour law and supplemental perks where applicable Supportive, multicultural team environment with opportunities for career progression Mental health and wellbeing support for moderators exposed to challenging content Continuous training and professional development programs to expand skills and responsibilities