Bullion Sales & Operations Director

Job description

About CMC Markets: CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing. Why you’ll love working at CMC Markets: Growth: CMFAS (Financial Regulatory) qualification, LinkedIn learning, internal opportunities, intensive training and support from the L&D team. Team: You’ll work alongside a collaborative and diverse team with supportive Team Leader that all value an amazing workplace culture. Social: We have our own in-house Culture Club that organises a bunch of activities such as: parties, dinners, networking events, bowling etc. We also have social clubs where like-minded colleagues can bond over ocean swimming, fine dining or gaming etc. Perks: Day off for your birthday, free breakfast and coffee every day, additional day of leave after each year of service, volunteer opportunities, discounted rates at various retail stores. Role Summary: The Bullion Sales & Operations Director oversees Singapore’s bullion business, encompassing physical gold trading, gold-backed lending, and client gold funding activities. This role is responsible for obtaining and maintaining the company’s required registration and licence as a Regulated Dealer under the Precious Stones and Precious Metals (Prevention of Money Laundering and Terrorism Financing) Act 2019 (PSPM Act). The Director ensures full compliance with licensing conditions, while driving commercial growth, operational excellence, and secure delivery logistics across all gold trading and custody operations. Licensing, Compliance & Regulatory Management Serve as Designated Officer and Licence Holder under the PSPM Act (MinLaw). Lead the company’s regulatory obligations, including AML/CFT framework, suspicious transaction reporting (STRs), and periodic compliance filings. Coordinate with Ministry of Law, MAS, and internal compliance teams for inspections, renewals, and ongoing audits. Maintain governance for both bullion operations and any related MAS licensing projects. Bullion Sales, Trading & Market Development Drive physical gold and bullion trading across retail, institutional, and wholesale clients. Manage pricing strategy and spread optimization across client channels and trading platforms. Expand regional bullion client base — including banks, brokers, crypto platforms, and commodity firms — leveraging strong APAC market networks. Cross-sell bullion, FX, and structured products, promoting multi-asset integration for clients. Design and execute complex gold structures, including collateralised lending, swaps, and cross-guarantee facilities. Operations, Trade Lifecycle & Risk Control Manage end-to-end trade operations, from order execution to final delivery and settlement. Oversee reconciliations between vault inventories, client ledgers, and trade systems daily. Ensure seamless integration between front-office trading and back-office operations. Implement strong risk management and operational control to minimize trade discrepancies. Team Leadership & Development Lead and mentor a cross-functional team covering sales and operations Coach junior traders on bullion market operations, client engagement, and risk protocols. Foster collaboration between sales, technology, and compliance units to improve efficiency. Promote a culture of regulatory responsibility and client service excellence. Qualifications & Experience Bachelor’s degree in Finance, Economics, or related discipline; CFA preferred. Minimum 10–15 years of experience in bullion, FX, or commodity trading, including leadership roles. Proven record of building and growing APAC client bases and cross-asset sales. Hands-on experience in trade lifecycle management, operations, and process automation. Deep understanding of Singapore’s PSPM Act, AML/CFT obligations, and MAS compliance standards. Proficiency in trading systems Bilingual in English and other Asian languages advantageous. Core Competencies Strategic business development in bullion and FX markets. Expertise in collateralised trading and asset-backed financing. Strong command of regulatory frameworks and AML/CFT governance. Leadership and mentoring skills with cross-departmental coordination. Analytical problem-solving and process automation capability. High integrity, precision, and delivery excellence in all client transactions. CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and can do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone.