In a software development company developing different products, your role will be to gather requirements from potential customers and the market. You will have to analyze these requirements and formalize them in a structured, precise, and objective form. Then using the knowledge of our client's products, and in coordination with the technical team, you will propose the best way to fulfil these requirements in a way that can satisfy as many customers as possible, and that keeps specific requests in isolated customization modules. Finally, you will have to handle the communication with the customers, their users and their business experts.In general, your role is to ensure customer satisfaction while maximizing the return on investment by proposing reusable solutions that can be applied to as many customers as possible.You will work in close relationship with the technical team. JOB REQUIREMENTSYou have a good ability at analyzing and formalizing things.You have a good abstraction skill, with the capacity to conceptualize information, and present it in a clear and formal way.You are a good communicator, who can talk a simple non-technical language when dealing with the customer, and a structured formal language when dealing with the developer.You have a good level in English, and in particular in writing an experience in the health or the education field is a plus. POSITION CLASSIFICATIONJUNIOR: You have a bachelor’s degree where you have demonstrated your capacity of analysis, abstraction and conceptualization, as well as you writing skills.MID LEVEL: You have at least an experience of 2 years in a similar position.SENIOR: You have at least an experience of 3 years in a similar position.
In a software development company developing different products, your role will be to gather requirements from potential customers and the market. You will have to analyze these requirements and formalize them in a structured, precise, and objective form. Then using the knowledge of our client's products, and in coordination with the technical team, you will propose the best way to fulfil these requirements in a way that can satisfy as many customers as possible, and that keeps specific requests in isolated customization modules. Finally, you will have to handle the communication with the customers, their users and their business experts.
In general, your role is to ensure customer satisfaction while maximizing the return on investment by proposing reusable solutions that can be applied to as many customers as possible.
You will work in close relationship with the technical team.
JOB REQUIREMENTS
- You have a good ability at analyzing and formalizing things.
- You have a good abstraction skill, with the capacity to conceptualize information, and present it in a clear and formal way.
- You are a good communicator, who can talk a simple non-technical language when dealing with the customer, and a structured formal language when dealing with the developer.
- You have a good level in English, and in particular in writing an experience in the health or the education field is a plus.
POSITION CLASSIFICATION
- JUNIOR: You have a bachelor’s degree where you have demonstrated your capacity of analysis, abstraction and conceptualization, as well as you writing skills.
- MID LEVEL: You have at least an experience of 2 years in a similar position.
- SENIOR: You have at least an experience of 3 years in a similar position.
SSC HR Solutions is specialized in BPO services with a primary focus on a recruitment and outsourcing services that supports businesses in their recruitment needs.
Serving over 80 companies worldwide prominently featured on the Fortune 500. With more than 5,000 successful hires, including 1,000 outsourced employees; SSC proactively seeks, nurtures, and cultivates talent within the corporate realm.Our outsourcing services include but are not limited to: (i) Payroll, (ii) Social Insurance, (iii) Labor Law Consultation, (iv) Medical Insurance, (v) Recruitment Services and (vi) Fully Equipped Integrated Office Spaces.Contact us if you are pursuing prospective talent for your business or are looking to expand your job search.SSC Egypt looks forward to connecting you with your future.
If you are interested or have any inquiries, please feel free to reach out to us.
- Email Contact: Career@ssc-hr.com- Website: https://ssc-hr.com/
SSC HR Solutions is specialized in BPO services with a primary focus on a recruitment and outsourcing services that supports businesses in their recruitment needs.
Serving over 80 companies worldwide prominently featured on the Fortune 500. With more than 5,000 successful hires, including 1,000 outsourced employees; SSC proactively seeks, nurtures, and cultivates talent within the corporate realm.
Our outsourcing services include but are not limited to: (i) Payroll, (ii) Social Insurance, (iii) Labor Law Consultation, (iv) Medical Insurance, (v) Recruitment Services and (vi) Fully Equipped Integrated Office Spaces.
Contact us if you are pursuing prospective talent for your business or are looking to expand your job search.
SSC Egypt looks forward to connecting you with your future.
If you are interested or have any inquiries, please feel free to reach out to us.
- Email Contact: Career@ssc-hr.com
- Website:
https://ssc-hr.com/