Business Analyst

Job description

Company Description Who is HelloKindred? HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid. Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands. Job Description Anticipated Contract End Date/Length: May 1st, 2026 - July 31st, 2027 Work Set Up: Onsite (Mondays - Thursdays in-office) Our client, a leading global professional services organisation, is seeking a highly motivated and experienced Business Systems Analyst to join their dynamic software engineering team. The ideal candidate is expected to thrive in a fast-paced environment to drive the development of a high-quality mobile app. This role requires strong business analysis skills with a technical background, excellent communication skills, and a passion for collaborating with cross-functional teams to deliver exceptional results. Experience in the banking industry is advantageous. What you will do: Requirements elicitation & analysis: Conduct workshops, interviews, surveys, and analyse existing documentation, diagrams, and architecture to gather detailed technical requirements. Translate these requirements into software epics, user stories, tasks, and acceptance criteria. Agile participation: Actively participate in all Agile and Hybrid delivery ceremonies. Support the Product Owner in grooming the feature backlog and presenting it to the development team. Software development support: Contribute to the development process by actively participating in the testing of user stories and solution functionality. Provide technical guidance and support to Developers and Architects. Technical design & documentation: Develop integration documentation, including architecture diagrams (Use Case diagram, Activity diagram, Class diagram, Component diagram, Deployment diagram, State diagrams, Data Flow diagram, Wire diagram/Mock-up, sequence diagram, entity diagram, etc.), and maintain accurate and up-to-date documentation. Perform integration testing using tools like Postman. Solution architecture & design: Contribute to the overall solution design, leveraging knowledge of React libraries, microservices and other backend systems, solution architecture, design systems/principles, and user experience best practices. Act as a consultant to stakeholders. Environment management: Support the deployment of development, test, and production environments, including go-live support and system testing. Data insights & reporting: Analyse system performance and KPIs to provide data-driven insights and reports on application performance. Collaboration & communication: Work closely with the Scrum Master/Team Lead, Product Owner, Solution Architect, Designer, DevOps Engineer, and Developers to ensure seamless collaboration and efficient project execution. Technical administration: Drive the technical administration aspects of the solution. Continuous improvement: Proactively identify areas for improvement in the development process and contribute to implementing solutions. Qualifications Bachelor’s degree/diploma in Systems Engineering, Information Systems, IT, or a related field. Certifications (preferred): Cloud (e.g., Azure), API Design, Process Engineering, Data Insights (e.g., PowerBI), Business Analysis. Minimum of 5+ years of experience in Software Engineering as Systems Analyst/Functional Analyst or related experience. Minimum of 3+ years of experience in Agile methodology for software development. Exceptional analytical and conceptual thinking skills. Experience in the banking industry (networking systems, financial systems, media platforms, similar applications) is highly advantageous and preferred. Understanding of Generative AI is a plus. Deep understanding of software development principles and practices. Strong experience with React libraries, microservices architecture, solution architecture, design systems/principles, and UX principles. Proficiency in IT systems and principles, including integration architecture and documentation. Experience with API testing tools (e.g., Postman). Knowledge of Jira, Figma, Confluence/Loop/Microsoft Visio/Draw.io, Swagger, Postman, Microsoft Office Suite (Excel, SharePoint/PowerPoint/Word). Familiarity with Project Management/Agile/Scrum/Hybrid methodologies. Additional Information Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship. HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements. We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted. HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.