Business Analyst

**About Us** We are reinventing consumer credit. We wildly reduce the cost of capital by using technology to easily tap into people’s assets. Our first product is the world's cheapest credit card – backed by home equity. Using many patented technologies, we sped up a process that usually takes 4-6 weeks and thousands of dollars down to as fast as 15 minutes and $0 to get. **Who are we?** We are a well-capitalized (over $250MM in equity funding) team of technology (Square, Microsoft, Facebook) and finance (Discover, CapitalOne, Goldman Sachs) executives with top-tier investors – Founders Fund, Khosla Ventures, Max Levchin, NYCA, Sequoia, SciFi VC, Caffeinated Capital, etc. Our team includes people who have built: - Financial products (Square/CashApp, the earliest CapitalOne credit cards) - Consumer products ([](http://Internet.org), Xbox) - Technology infrastructure (Visual Studio, Windows & Azure, helped design the C++ & C# languages) - Mathematics & science infrastructure (computational research at NASA’s JPL) We are missionaries who like to work hard on important problems - and build products that become infrastructure for society. We believe that using technology to lower the cost of capital for consumers is one of these problems - and if we can do it, it could have an infinite impact on people’s lives. **Job description:** We are seeking a detail-oriented and analytical Business Analyst and Operations Coordinator to join our team. The ideal candidate will be a quick learner with a strong background in both general business operations and database management. This role is crucial for ensuring the smooth functioning of our day-to-day activities while also providing key support for data-driven projects. The successful candidate will be responsible for a variety of tasks, from optimizing workflows to performing data analysis using SQL. **Key Responsibilities** **Operations Management:** - Oversee and improve daily operational processes and workflows. - Coordinate with various departments to ensure seamless execution of business activities. - Manage and track key performance indicators (KPIs) to identify areas for improvement. - Handle logistics, inventory management, or supply chain tasks as needed. - Act as a point of contact for operational inquiries and problem-solving. **Data & Technical Support:** - Utilize **SQL** to query, manipulate, and analyze data from various back-end systems. - Generate reports and dashboards to provide insights on operational performance. - Assist in maintaining data integrity and accuracy within databases. - Collaborate with technical teams to understand system architecture and data flow. - Troubleshoot and resolve data-related issues. **General Support:** - Quickly grasp and adapt to new systems, software, and processes. - Provide administrative support to the operations team and management. - Develop and update procedural documentation. **Qualifications** - **Proven experience as an Operations Coordinator, Data Analyst, Business Intelligence Analyst** or in a similar operations-focused role. - **Advanced proficiency in SQL** (Structured Query Language) is a must-have. The ability to write basic queries, joins, and aggregations is essential. - **Solid understanding of back-end systems and database structures.** You should be comfortable with concepts like tables, schemas, and data relationships. - **Experience** in integrating operations tools e.g. Zendesk, Asana - Exceptional **analytical and problem-solving skills**. - A **quick learner** with the ability to understand complex processes and new technologies rapidly. - Excellent communication and interpersonal skills. - Proficiency in Google Workspace. - A bachelor's degree in Business, Computer Science, or a related field is preferred.