Business Analyst

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at [](http://fleetworthy.com/). Join Fleetworthy's Data Operations team as a **Business Analyst** and become the critical "next layer" that transforms high-level strategic initiatives into clear, actionable work for our delivery teams. This is a role for someone who thrives at the intersection of business needs and technical execution—translating ambiguity into clarity and keeping multiple strategic initiatives moving forward. **What makes this role different:** - Work on cutting-edge data and AI platforms (Databricks, AI/Genie Code, modern data stack) - Direct exposure to senior leadership across a growing 500-person company - Own initiatives end-to-end, from stakeholder conversations to delivered solutions - High variety: Revenue, Finance, Product, Enterprise teams - never siloed to one domain **The Problem You'll Solve** Our Data Operations teams are at an inflection point. We have: - **Multiple concurrent strategic initiatives** and not enough time to fully flesh out requirements and dependencies - **Two delivery teams** (Data Platform and Data Services) focused on executing committed quarterly work - **Multiple avenues** to make ad-hoc requests, slowing things down **That's where you come in.** You'll be the bridge - taking strategic direction and stakeholder needs, fleshing out the details, and structuring work so delivery teams can execute confidently. You'll bring rigor to Enterprise requests and use AI tools to scale your work across multiple domains. **What You'll Do:** **Requirements Translation & Deep Dives** - Gain high-level understanding or projects from the Director and leadership meetings, fleshing out details - Conduct follow-up interviews with stakeholders to uncover granular requirements - Transform vague asks into real specs: source systems touched, definition of done, stakeholder sign-off, priority tier - Use AI (Claude, ChatGPT, Genie Code) to analyze Slack & Email threads, draft requirements, and explore data - Work with technical teams to translate business language into technical requirements delivery teams can act on **Solution Coordination & Planning** - Work with Director to ideate high-level solution approaches - Create well-structured epics and Jira tickets with clear acceptance criteria - Work with Data Platform and Data Services managers to prioritize and plan work - Contribute to quarterly planning alongside team managers and Director - Keep multiple balls in the air when teams are focused on delivery **Enterprise/Business Enablement** - Create a **single intake front door** for RevOps, Finance, and other Enterprise & Product team requests - Understand Enterprise teams' data needs and pain points and represent Enterprise voices in technical decisions **Supporting Responsibilities:** - Maintain Confluence documentation of design decisions, findings, finalized definitions - Pursue sign-offs from stakeholders to keep work moving - Coordinate cross-team handoffs between Data Services and Data Platform **What You'll Work With** **Databricks** - Work in Databricks notebooks to query and explore data catalog - Use Genie Code (AI-assisted coding) to help enable your data discovery - Understand the platform well enough to communicate with technical teams