"Business analyst"

Job Title: Business Analyst with (Scrum and .Net) Location: Midland, MI Contract: Full time Salary Range: $ 85 to 95K Job Description Analyzing and fixing the problems / issues in the production environment Investigating the faults and providing root cause analysis Handling on call requests on a rotating basis and handling user complaints Coordinate with off shore support team members , business analysts and customers Review codes and test plan, test logs documents Provide technical input to assist in development of project plans for projects that intend to use these environments as development platforms Implement best practices, standards and procedures including quality and delivery methodologies Skill Requirements: A sound foundation in .NET framework , , Forms, WCF, Entity Framework, LINQ, Workflow Foundation, WPF, Active Server Pages. Experience of Business Analyst. Experience of working in Scrum, facilitating daily scrum. Has hands on experience in several large, global implementations using Salesforce in some of the following areas: Salesforce Sales Cloud, Salesforce Service Cloud, Financial Force, Salesforce Communities, Salesforce Custom Cloud) Knowledge of CRM will help. Excellent Onshore Customer communication skills Strong analytical and problem solving skills, quick learner, good interpersonal and communication skills and enjoys working in teams Should have knowledge on Configuration Tools Should be ready to be cross trained on different technologies All your information will be kept confidential according to EEO guidelines.