Business Analyst

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : ServiceNow Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Business Analyst, a typical day involves examining the structure and operations of an organization to understand how its processes and systems function together. This role requires evaluating the existing business model and how it aligns with technological solutions. The day includes identifying the needs of customers, envisioning improved future states or solutions, and conducting thorough research to collect and integrate relevant information. The Business Analyst plays a key role in bridging the gap between business objectives and technology implementation by carefully analyzing and designing effective processes. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate communication between stakeholders to ensure alignment on project goals and deliverables. - Support the development and implementation of business strategies by providing detailed analysis and recommendations. - Mentor junior team members to enhance their understanding of business processes and technology integration. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow. - Strong analytical skills to evaluate business processes and identify areas for improvement. - Excellent communication skills to effectively gather and synthesize information from diverse sources. - Ability to translate complex business requirements into clear and actionable technical specifications. - Experience in process mapping and designing workflows that align with organizational goals. - Capability to work collaboratively with cross-functional teams to drive consensus and achieve project objectives. Additional Information: - The candidate should have minimum 7.5 years of experience in ServiceNow. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.