Business Analyst

Job description

Service Agreement Offering team is responsible for our global agreement product portfolio, driving growth of our asset base and innovation in our offering and service delivery. Within the team, our Service Intelligence capability turns operational, commercial, and asset data into the models and logic that power smarter decisions across agreement delivery — from prioritization to recommendations. This customer-focused, operationally tuned team supports commercial product development while also supporting the operational and data-driven details of global agreement delivery. As part of strengthening our data and AI capabilities, we are expanding our team with a new Business Analyst role. This position plays a critical role in building the data, business logic, and decision intelligence that enable scalable analytics and AI-driven solutions across our service business. In this role you live at the intersection of business understanding, mathematical thinking, and hands-on coding. This isn't a role for someone who only writes requirements and hands them off, and it isn't a role for someone who only writes code without understanding why. You'll own the full chain: from business concept to mathematical model, to the SQL logic that runs it in production. This role is based in Hyvinkää, Finland – but it goes without saying that hybrid work type is a part of our modern ways of working. Our facilities in Espoo are also possible additional location for the work. You will have the opportunity to work remotely 2-3 days/week. Key Responsibilities Translate business needs and domain knowledge into clear logical concepts for our Service Intelligence Layer Design, create, and validate the conceptual models and rules behind our recommendation engines, scoring models, prioritization logic, anomaly detection, and decision-support capabilities Write and optimize the SQL logic that brings those models to life in our data platform Create reusable data products, and connect data, logic, and workflows into capabilities that drive real business actions across multiple processes and use cases Own your logic from first concept through continuous improvement — prototyping, testing, documenting, and iterating as real-world data and business feedback reveal new edge cases Work directly with business, service, and data stakeholders to understand decision-making needs and operational realities — making sure logic reflects how the business operates Improve data quality, semantic definitions, and business understanding of data Use AI tools deliberately and critically as part of your workflow — as an accelerator for coding, exploration, testing, validation, documentation, and user interaction — never as a substitute for your own judgment Requirements Business & Data Development Experience 5+ years of experience delivering business-critical data solutions, analytics, or decision support Proven ability to translate ambiguous business needs into working, scalable solutions Hands-On Data & Logic Development Strong SQL skills and the ability to translate mathematical and business concepts into production-grade logic Experience building business rules, scoring models, or decision logic — not just analysing data Ability to rapidly prototype and validate ideas before scaling AI & Modern Development Mindset Practical, hands-on experience using AI tools to accelerate development and analysis Demonstrated ability to significantly increase productivity through effective use of AI-assisted development and analysis tools Validates AI output critically, and knows when simpler logic is the better answer You will be successful in this role if you bring an ownership mindset and a pragmatic way of working. You are comfortable collaborating across business, data, and technology teams, and you know how to challenge assumptions, simplify complexity, and stay focused on outcomes. You also communicate clearly and work effectively with stakeholders across functions and geographies. Why join us? We offer you an opportunity to play a key role in shaping the future of data-driven and AI-enabled service business within Konecranes. You'll join a highly collaborative global team where your work will directly influence commercial offerings, operational decision-making, and future service intelligence capabilities. As the global market leader, Konecranes offers excellent opportunities for professional growth, international collaboration, and long-term career development. We also offer our employees: A flexible work environment tailored to your life situation Competitive salary and performance-based incentives. Comprehensive occupational healthcare and insurance fund (). ePassi welfare benefit and free gyms in Hyvinkää and Espoo. Possibility to rent Konecranes cottages. Possibility to participate in the Employee Share Savings Plan. Multiple sports and leisure activities through Koneen Kerho ry, such as sports, networking, and cooking classes, depending on your personal preferences! Interested? Please express your interest by 30.9.2026 at latest by submitting the application via Apply-link below. For further information about the role, please reach out to Paula Koisaari, Director, Service Agreement Offering, Konecranes moves what matters . We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.