Business Analyst - Core Banking & Digital Services

Job description

Why Eurobank? Are you enthusiastic about having a positive impact and working with a great team? Join us at Eurobank where Prosperity needs Pioneers! You will belong in a banking community that drives innovation, strives to exceed customers’ expectations, commits to sustainable practices, and combines global insights with local expertise to deliver exceptional value to all our stakeholders. Take advantage of multiple learning & development opportunities, flexible work arrangements, and a workplace where you will feel valued and respected! But hold on! We’re looking for more than just a great CV: We’re looking for your unique personality. Apply today and be part of a team as unique as you! Position Overview We are seeking an experienced Business Analyst to join our Business Analysis team, part of the Group Organization and Business Analysis unit within Group IT . This role offers an excellent opportunity for professionals to engage in projects related to diverse products and services. The position involves analyzing business needs, supporting implementation teams, and ensuring the successful delivery of functional solutions. By joining this role, you’ll be part of the Core Banking Business Analysis team responsible for creating a detailed business analysis document, outlining solutions and opportunities for new business initiatives, taking into account the risk assessment and compliance obligation and ensuring that the deliverables are in accordance with those required. As a Business Analyst you will be responsible for bridging the gap between IT and the business unit. Your key responsibilities will be: Understanding and Analyzing Requirements: Collaborate with internal stakeholders to gather and comprehend business needs Analyze existing processes related to various products and services to identify areas for improvement Assist in documenting business and technical requirements for new or enhanced services Collaboration with Technical Teams: Work alongside IT teams to ensure that developed solutions align with business requirements Support the translation of business needs into technical specifications Testing and Quality Assurance: Participate in the development and execution of test scenarios to validate that solutions meet documented requirements Assist in identifying and resolving issues during the testing phase User Support and Documentation: Contribute to the creation of user guides and training materials to facilitate the adoption of new system features Provide support to end-users during the implementation of new functionalities You will be a great candidate if you: Hold a Bachelor or higher degree (focus on Business Administration, Finance, Product Development, IT or a related field). Have at least 3 years of relevant professional experience as a Business Analyst. Are experienced in the customer management framework for both individuals and legal entities, as well as knowledge of deposit products/services. Are well-versed in regulatory compliance requirements related to customer on boarding and maintenance (e.g., KYC, Customer Due Diligence) Have advanced analytical and problem-solving skills. Are Proficient of the MS Office suite (incl. Visio, Microsoft project) Are familiar with development methodologies (waterfall & scrum/agile methodology) Are fluent in Greek & English language Have strong interpersonal and communication skills, collaborative spirit, agility and can-do attitude What’s in it for you: Competitive remuneration. Hybrid work: work-life balance through remote and in-office work. Learning & Development: Access Unlimited LinkedIn Learnings, international training methodologies Upskilling, Professional development and career guidance from successful executives. Identification and Utilization of Talent Pool through a structured Talent Management process. Wellbeing: Premium Health & Life insurance for you, your partner and/or your family and mental health support. Pension plan to support your plans and future financial expectations. Team building & wellbeing activities. Potential Extra days of annual leave (Winter Bonus). Engage in volunteering activities through our TeamUp program. Extra Benefits: Exclusive discounts at partner stores. Staff pricing for banking products. Nursery and summer camp allowance for your little ones. Join us! If you think you are the right fit for this role, we'd like to hear from you! Apply by 27/09/2026 Find us on LinkedIn so you can stay updated on our latest news! At Eurobank, we are committed to providing equal employment opportunities and to prohibiting all forms of discrimination. All applicants will be treated fairly and with the utmost confidentiality.