We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.Responsibilities Experience 3 to 5 years as a Business Analyst working on a web based product Define configuration specifications and business analysis requirements Perform quality assurance Define reporting and alerting requirements Own and develop relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain system processes Report on common sources of technical issues or questions and make recommendations to product team Communicate key insights and findings to product team Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Experience working on Job Portal Based Products are highly preferred Requirements Previous experience in Business / Systems Analysis or Quality Assurance A degree in IT / Computer Science Proven experience in eliciting requirements and testing Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Basic knowledge of UX methodologies, approaches, and trends and the ability to translate user problems to business requirements and present user-centric solutions Experience in user stories-based requirement generation and Agile based product development Basic knowledge in generating process documentation Strong written and verbal communication skills including technical writing skills Benefits Good work culture Leadership opportunity
We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.
Responsibilities
- Experience 3 to 5 years as a Business Analyst working on a web based product
- Define configuration specifications and business analysis requirements
- Perform quality assurance
- Define reporting and alerting requirements
- Own and develop relationship with partners, working with them to optimize and enhance our integration
- Help design, document and maintain system processes
- Report on common sources of technical issues or questions and make recommendations to product team
- Communicate key insights and findings to product team
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
- Experience working on Job Portal Based Products are highly preferred
Requirements
- Previous experience in Business / Systems Analysis or Quality Assurance
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
- Basic knowledge of UX methodologies, approaches, and trends and the ability to translate user problems to business requirements and present user-centric solutions
- Experience in user stories-based requirement generation and Agile based product development
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Benefits
- Good work culture
- Leadership opportunity
Tech Firefly is a next-generation technology solutions company that specializes in solving unique challenges with transparency and agility. Our approach is based on client satisfaction which means we value your culture, your vision, your brand voice and the customer journey you want your customers to make.Our arsenal includes the latest innovative solutions including Robotic Process Automation, cutting edge Artificial Intelligence and Chat Bots to make hiring, the customer journey, operations, content moderation, QA and localization extremely efficient. Our capabilities include onsite, near-site, nearshore and offshore service delivery.
Tech Firefly is a next-generation technology solutions company that specializes in solving unique challenges with transparency and agility. Our approach is based on client satisfaction which means we value your culture, your vision, your brand voice and the customer journey you want your customers to make.
Our arsenal includes the latest innovative solutions including Robotic Process Automation, cutting edge Artificial Intelligence and Chat Bots to make hiring, the customer journey, operations, content moderation, QA and localization extremely efficient. Our capabilities include onsite, near-site, nearshore and offshore service delivery.
