Business Analyst, Insurance & Business Partnerships

Job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada , the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered. Reporting to the National Director, Insurance & Corporate Fleet, the Business Analyst plays a key role in analysing commercial performance, understanding market dynamics, and providing strategic support to the sales team. This position is focused on strengthening decision-making through market analysis, performance reporting, and actionable recommendations that help drive Belron Canada’s growth across the Insurance and Corporate Fleet segments. The Business Analyst contributes to identifying business opportunities, improving the performance of strategic partners, and advancing the Repair, Replacement, and ADAS Calibration categories. The incumbent works closely with Account Managers, Regional Directors, and Senior Leadership to transform data and market trends into growth opportunities. Key Responsibilities Conduct market analyses covering customers, competitors, industry trends, and developments within the Insurance and Corporate Fleet segments. Support sales growth by identifying market trends and business development opportunities. Analyse customer data, commercial performance, and competitive activity to identify strategies that increase revenue, profitability, and market share. Develop commercial forecasts and business projections to support decision-making and strategic planning. Advise the sales team on commercial priorities and growth opportunities. Prepare monthly, quarterly, and annual performance reports. Analyse strategic account performance and identify opportunities for improvement and growth. Monitor and evaluate key performance indicators, including customer results, NPS (Net Promoter Score) surveys, ADAS performance metrics, and other segment-specific KPIs. Prepare presentations and recommendations for sales teams and leadership. Collaborate with cross-functional teams to support strategic and commercial initiatives. Ensure the integrity, accuracy, and quality of data used for analyses and recommendations. Qualifications University degree in Business Administration, Economics, Mathematics, Business Intelligence, or a related field. 5 to 10 years of experience in business analysis, business intelligence, strategic planning, or sales support roles. Advanced proficiency in Microsoft Excel and the Microsoft Office Suite, particularly PowerPoint. Strong analytical skills and the ability to interpret complex data. Experience producing performance reports and executive-level presentations. Ability to work independently with a high degree of accuracy and attention to detail. Demonstrated ability to translate data into practical business recommendations. Bilingualism in French and English. Core Competencies Analytical mindset Intellectual curiosity Attention to detail Customer focus Teamwork and collaboration Business acumen Strategic thinking Partnership building Ability to simplify and communicate complex data Strong organisation and attention to detail Self-motivation and proactive approach Why Join Belron Canada? Play a strategic role that directly influences national commercial decisions. Collaborate with some of Canada’s leading insurance providers and fleet management organisations. Gain direct exposure to senior leadership and strategic partners. Work in an environment where data and insights have a tangible impact on business growth. Join a global organisation recognised as an industry leader. Be part of a culture built on collaboration, authenticity, innovation, and professional development. Access ongoing career growth opportunities within a continuously evolving organisation. #LI-Hybrid We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members. Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees. Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate. If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!