Business Analyst - Technology Governance

Job description

Location: Letterkenny (Hybrid 2-3 days onsite p/week) What you can Expect The Lead Analyst, Asset Management & CMDB Governance is responsible for enterprise‑wide governance, control design, and oversight of technology asset and CMDB data. This person will specialise in the delivery and management of technology services to the firm, working with customers, internal service delivery units, and suppliers to ensure an appropriate level of service is delivered. This role operates with significant autonomy to define standards, embed controls into operating processes, and provide executive‑level insight to ensure data integrity, regulatory compliance, and risk transparency. What you will Do Own enterprise governance frameworks for Technology Asset Management and CMDB Define and enforce standards, policies, and control requirements across the technology lifecycle Design and execute preventive and detective controls aligned to SOX, NYDFS, NIST, and internal risk frameworks Establish and monitor enterprise data quality KPIs, scorecards, and thresholds Identify systemic data quality and governance risks and independently drive remediation Govern alignment across Asset Management, CMDB, Technology Lifecycle Management, Architecture, and ITSM processes Embed governance requirements into operational workflows and platform configurations Serve as functional governance owner and subject matter expert for ServiceNow CMDB Provide audit‑ready documentation, evidence, and traceability for internal and external reviews Produce executive‑level reporting on asset and CMDB health, risk exposure, and compliance posture Act as a trusted advisor to senior stakeholders and governance forums Drive continuous improvement and maturity of asset and CMDB governance practices What you will Bring 5+ years Proven experience in Technology Asset Management, CMDB, Technology Governance, or related enterprise functions Demonstrated experience designing and operating governance and control frameworks at enterprise scale Strong hands‑on experience with enterprise ITAM tools (e.g., ServiceNow HAM/SAM) Working knowledge of regulatory and control frameworks (SOX, NYDFS, NIST, ISO) Ability to work independently, manage multiple priorities, and influence across teams without direct authority Skills & Competencies Strong analytical and problem‑solving skills Cross‑functional collaboration and stakeholder influence Continuous improvement mindset Ownership of risk and control outcomes What We Offer You: Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses. Annual Leave of 23 days at full pay. Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme. Annual Bonus Programme & Shop LK Vouchers / CleverCards (subject to eligibility): Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free. Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary. Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education. - PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit. Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.