Business Analytics & Insights (BAI) Sr. Manager

Job description

Career Category Sales & Marketing Operations Job Description BA&I aims to become a strategic engine of change for the commercial organization by enabling data-driven decision making and delivering the highest level of customer excellence in support of Amgen’s mission to serve patients. As a key partner to assigned Business Units and cross-functional stakeholders, the BAI Senior Manager leads the generation of actionable business insights, forecasting, and analytics to support business strategy and maximize performance across inline and pipeline products. This role is expected to operate beyond analytical execution by applying strong business judgment, critical thinking, and analytical rigor to ensure high-quality, insight-driven outputs that support business decision-making. The BAI Senior Manager serves as a trusted partner to Business Unit stakeholders by challenging assumptions, identifying risks and opportunities, and providing an objective and independent perspective grounded in data and market understanding. The BAI Senior Manager is also responsible for strengthening BAI organizational capabilities by elevating quality standards, improving ways of working, ensuring strong cross-functional collaboration, and creating a high-performing and accountable team environment. The successful candidate will combine strategic thinking with hands-on leadership, balancing business partnership, people leadership, operational execution, and quality oversight to ensure the delivery of robust, executive-ready, and business-relevant insights across the organization. The responsibilities of the BAI senior manager are the following: Strategic Business Partnership Partner closely with assigned Business Units and cross-functional stakeholders to support business strategy, brand performance optimization, and data-driven decision-making Provide objective, evidence-based recommendations by translating complex analyses into clear business implications, actionable insights, and decision options grounded in risks, trade-offs, and market dynamics Proactively identify emerging business questions, insight gaps, opportunities, and risks to support evolving business priorities Forecasting Leadership Lead forecasting activities across assigned brands, including short- and long-term product forecasts for inline and pipeline products Drive forecasting rigor by critically evaluating assumptions, methodologies, risks, and business inputs, while proactively identifying inconsistencies and challenging business assumptions to ensure robust and unbiased forecasts Present forecasting recommendations and key business implications to Business Unit stakeholders and senior commercial leaders Ensure alignment of forecasting assumptions and outputs across relevant stakeholders and functions Continuously improve forecasting processes, templates, governance, and ways of working to enhance quality, consistency, and efficiency Insights & Analytics Excellence Oversee commercial insights and analytics activities, including market research, secondary analytics, competitive intelligence, and performance tracking, to support business decision-making Ensure analytical outputs and recommendations are strategically relevant, logically structured, and supported by sound analytical judgment and data interpretation Apply critical thinking and strong business judgment to validate analyses, challenge assumptions, identify risks or inconsistencies, and ensure high-quality, executive-ready deliverables Translate complex analyses into clear business narratives and actionable recommendations tailored to stakeholder needs while coaching team members on effective storytelling and communication Support deep dive and ad hoc analyses to address critical business questions and identify actionable opportunities Leverage multiple data sources including IQVIA, MDV, JMDC, and other real-world data assets to generate meaningful business insights Portfolio prioritization and cross-functional alignment Prioritize analytics, forecasting, and insights activities across assigned brands and business needs to maximize impact and effective resource allocation Align stakeholders around common business priorities by facilitating data-driven discussions and integrated planning Collaborate effectively across functions and teams to ensure consistency and alignment of business insights and recommendations Navigate complex stakeholder environments and manage competing priorities across brands, functions, and timelines Balance short-term business needs with longer-term business considerations in prioritization and planning discussions Team leadership and capability building Lead, coach, and develop team members to build a high-performing, collaborative, and accountable team environment while fostering a culture of analytical rigor, critical thinking, and continuous improvement Strengthen BAI team capabilities by elevating analytical frameworks, forecasting practices, executive storytelling, stakeholder management, and business partnership skills across the team Operate as a hands-on leader by providing direct analytical and forecasting support when needed, ensuring continuity of business support during periods of resource constraints or team member absence Effectively manage workload prioritization and resource allocation across the team to ensure timely delivery of high-quality outputs aligned with business priorities Maintain sufficient subject matter expertise and operational understanding to step into key projects or deliverables when required Continuously improve team operating cadence, templates, processes, and ways of working to enhance efficiency, consistency, and quality Qualifications Experience Experience in sales forecasting, commercial analytics, business insights, or related functions within the pharmaceutical industry in Japan Experience supporting commercial decision-making through analytics, forecasting, and market insights Experience leading complex analytical projects and managing multiple priorities simultaneously Prior people management or team leadership experience Knowledge, and skills Strong analytical, strategic thinking, problem-solving, and decision-making capabilities Ability to critically assess analyses, challenge assumptions, identify risks, and provide objective recommendations grounded in data and business context Strong business judgment with the ability to translate complex analyses into clear, concise, and actionable business narratives Strong communication, stakeholder management, and cross-functional collaboration skills Strong project management, prioritization, and resource allocation capabilities Experience working with pharmaceutical industry datasets and market information sources such as IQVIA, MDV, JMDC, and related data assets Proficiency in analytical and visualization tools such as Tableau, SQL, Python, or related platforms Business-level English communication skills, both written and verbal Preferred Qualifications Proficiency in analytical and visualization tools such as Tableau, SQL, Python, or related platforms Experience in a multinational pharmaceutical company in the Japanese marketplace Strong business acumen with the ability to connect analytical findings to broader commercial implications Experience influencing cross-functional stakeholders through data-driven insights and analytical storytelling Experience establishing high standards of analytical rigor and quality across team deliverables Experience coaching and developing team members within analytics or business insight functions Experience improving processes, governance, templates, or operational ways of working to enhance team effectiveness and output quality Academic background Bachelor / master degree in a natural science-related field or MBA Fluency in English, both oral and written communications .