Business Architect (RevOps)

Job description

About Klar We're turning one of the world's largest underbanked markets into something fairer, simpler, and more transparent. 7 million users served since 2019. Uber's first global credit card, built right here in Mexico. Klar Empresarial, a brand-new B2B solution — Klar Empresarial — bringing agile credit and smart accounts to SMEs who've been ignored by traditional banks for too long. And a full banking license on the horizon, because our customers asked for it and we listened. We move fast, we think big, and we go all in, because as our CEO puts it: "Growing doesn't always mean going further. Sometimes it means going deeper." Behind all of it is a team of 30+ nationalities, working across Mexico City, Berlin, and Argentina, obsessed with building financial products that are simpler, faster, and fairer than anything that came before. This is Klar, and we're seeking the people who'll write the next chapter. Our people If you join us at Klar, you’ll be welcomed to a team that is rich in many talents and we are very proud! With our head office in Mexico City, and remote tech hubs in Berlin and Argentina, we are always learning something new about another culture or language. With so many people from different backgrounds and walks of life (young professionals, parents, LGBTQ+, neurodivergence), you’ll definitely find your people here! Our values Ownership - We own our successes & our failures as a team. Excellence - We do everything to the best of our ability & always seek to achieve a new level of excellence in our work. Inclusion - We believe we are stronger together and actively work to promote a safe, diverse, inclusive, and respectful culture. Customer Obsession - We understand the value Klar can bring to its customers & it’s always at the forefront of our decisions. Klarity - We communicate clearly & with authenticity. It’s in our name & it’s what we do. The position and your daily adventures The RevOps Analyst – Acquisition is the analytical engine behind Klar’s growth channels. Reporting into Revenue Operations leadership, you will dig into every source of acquisition to understand not just how many leads we generate, but which ones actually convert, and why. Your mission is to close the loop between lead generation and business outcomes: measuring channel and segment performance, diagnosing where the funnel leaks, and validating whether our lead-scoring and enrichment engine is actually predictive of conversion. You’ll work closely with Sales, Marketing, and Credit, and you’ll own the dashboards and metric definitions that keep the whole organization aligned on the same numbers. What you can expect: Analyze acquisition channel performance and compare lead quality and conversion across segments. Track SDR and AE productivity: activity metrics, speed-to-lead, meetings-to-opportunities-to-closed-won, deal cycle time, and capacity planning across the team. Own funnel and conversion analysis end-to-end — stage-to-stage conversion, time-in-stage/velocity, cohort-based trends by signup month, and drop-off diagnostics by segment and channel. Analyze approval rates by segment, channel, and underwriting criteria, and study decline reasons to feed improvements back into lead qualification. Lead scoring & prioritization feedback loop Monitor pipeline health: coverage ratio, forecast accuracy (predicted vs. actual closed-won), and pipeline aging. Own and maintain HubSpot and Metabase dashboards for SDR, AE, and KAM teams; define canonical metric definitions; and track SLAs across the SDR to AE handoff. What we are looking for: 2–4 years of experience in Revenue Operations, Sales/Business Analytics, Growth, or a similarly analytical role; experience in fintech, lending, or financial services is a plus. Strong SQL skills and hands-on experience with BI/dashboarding tools such as Metabase, Looker, or similar; HubSpot experience is a plus. Comfort working with large and imperfect datasets, and turning them into clear, actionable recommendations for non-technical stakeholders. Solid understanding of sales funnels, CRM data structures, and B2B acquisition and underwriting metrics. A builder’s mindset, comfortable defining metrics, dashboards, and processes from scratch, not just reporting on what already exists. Strong communication skills in English and Spanish, with the ability to translate data into decisions across Sales, Marketing, and other teams. Detail-oriented, self-driven, and comfortable owning ambiguous problems in a fast-paced, remote environment. Our offer to you: Competitive salary based on performance and experience Chance of earning Klar stock options 15 days of paid vacation per year; plus extended maternity and paternity leaves Vacation premium 30 days of Christmas bonus Food vouchers Medical Insurance Computer device Wellhub subscription to offer mental and physical health Sponsored coaching and therapy sessions via a Mental Health platform A modern centrally located office in Mexico City with free drinks, snacks, and regular social events International work environment with amazing and highly skilled people A world class team that helps you evolve your skills in areas you're interested in Klar is a safe place for everyone! We trust our highly skilled and diverse team and we’re committed to creating a welcoming and inclusive environment for new talents to flourish. We value diversity and welcome all applications regardless of gender, nationality, ethnic and social origin, religion/belief, physical abilities, age, sexual orientation and identity. Should you require any accommodations through the recruitment process, please don’t hesitate to let us know how we can help!