Business Automation & AI Specialist

Job description

Join Tylko, Where Design Meets Technology Founded in Warsaw, Poland, in 2015, Tylko is redefining how we design, shop for, and experience furniture. Frustrated by mass-produced, one-size-fits-all solutions, the team created something smarter: bespoke storage that balances cutting-edge technology, premium craftsmanship, and sustainable production. With millimetre-perfect precision, every piece is made-to-order and crafted locally , minimising waste and maximising longevity. The result? A new standard in furniture – one that fits your space, your style, and your life. Why It Matters We’re not just building furniture. We’re changing how people think about living with it. By merging technology and design, we help people create spaces that truly reflect who they are. If you believe that good design can make everyday life better, you’ll feel right at home here. How We Work We believe in small teams, big ideas, and simple processes. No endless paperwork, no silos. Just open communication, shared goals, and a healthy dose of curiosity. We start small, think big, and move fast, because progress always beats perfection . At Tylko, collaboration and trust aren’t buzzwords — they’re how we work. From day one, you’re part of a team that makes real decisions and brings them to life together. You’ll have the freedom to share ideas, turn them into action, and shape the space around you literally. Here, learning isn’t a bonus. It’s part of the job. AI is part of how we work - it's not an add-on here . We treat it like any other tool worth knowing: it helps us think, decide, and move faster. We're not looking for people who "know AI" - we're looking for people curious enough to rethink how they work altogether. You don't need to be an expert on day one - you need the drive to grow. About the Role As our Business Automation & AI Specialist, you will be the person that employees turn to when they want to work faster, simpler and smarter using automation tools and AI. You'll join our IT Support team and help teams across Marketing, HR, Finance, Operations turn repetitive work into automations, self-service and simple agentic solutions. Your mission is not to hand out AI tools, but to change how teams actually work. You'll take ideas from business problems to prototype, working workflow and real adoption – and measure the impact along the way. What You’ll Do You'll take ownership, make things happen, and see your impact. Specifically, you will: Identify and prioritise automation opportunities across business teams Analyse existing processes and redesign them to reduce unnecessary manual work Design, build and maintain automations using n8n, Make, Zapier, APIs and integrations Work directly with business users to validate solutions and support adoption Explore practical opportunities to extend automations with AI and LLM-based capabilities Build reusable workflows, documentation and self-service patterns Ensure solutions follow security, access and data protection standards Measure results, including time saved, operational efficiency and ongoing maintenance costs Perks & Benefits One Extra Day Off every month – because balance matters Private healthcare – take care of yourself, not just your inbox Sports card – move, sweat, repeat Tylko discount – design your dream home, at a dream price Regular team get-togethers – we're serious about our memes and our integration events Dog-friendly office – four-legged coworkers welcome Best-in-class AI tools and time to master them – a modern, full AI stack, and real space to learn it; we invest in your fluency, not just your inbox What we’re looking for: Proven hands-on experience building automations used in real business processes Ability to analyse, simplify and improve business workflows Practical experience with tools such as n8n, Make, Zapier or similar Working knowledge of APIs, webhooks and integrations Confidence working directly with non-technical business users Understanding of error handling, reliability and maintainability Practical familiarity with AI tools and a strong willingness to develop further in this area Fluent Polish and good command of English Working in our Warsaw office 3 days a week Nice to have: Python or JavaScript scripting Experience integrating LLMs into automation workflows Experience with RAG or AI agents Experience delivering workshops or helping teams adopt new tools Experience measuring the business impact of automation Experience building reusable AI solutions, such as prompts, workflows, skills, or automations And last but not least, we're looking for someone who is: Challenges inefficient processes before automating them Is a practical builder, not just an ideas person Can translate business needs into working solutions Takes ownership of results, not just delivery Is curious about AI and eager to grow with the technology Shares knowledge and builds solutions that others can maintain Ready to Design the Future with Us? If you’re looking for a place where your ideas matter, your curiosity is fuel, and your work has real impact — let’s talk. Join Tylko and help us make furniture smarter, homes happier, and everyday life a little more beautiful.