Business Banking & Consumer Support Specialist II

Job description

Overview: Provide operations support to various areas of Business Banking and Consumer Collections. Perform data entry, system maintenance, and monetary transactions. Complete requests within authority level. Primary Responsibilities: -Perform various functions in R epossession and Remarketing operations Perform data-entry of various types of information, and from multiple sources (e.g., invoices); receive and verify accuracy of documents -Creates payment coupons and G/L tickets from auction proceeds/insurance payments . Assign matter number s to case , in preparation for billing/payment. -Approve payment s . Contact outside vendors (e.g., Repo agents , Auctions ) to gather and/or provide information on accounts. -Prepare, send and track checks to clients, vendors . -Monitor and submit requests to change the status of accounts -Prepare ticket work to allocate funds received, to ensure payment of expenses. -Adhere to applicable compliance/operational risk controls in accordance with -Company or regulatory standards and policies. -Promote an environment that supports belonging and reflects the M&T Bank brand. -Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. -Complete other related duties as assigned. Scope of Responsibilities: This position has potential direct contact with agents/auctions , or other external vendors; mostly email correspondence with other external vendors. Education and Experience Required: A combined 2 years’ higher education and/or work experience, with a minimum of 1 year relevant work experience. Strong verbal and written communication skills. Detail oriented. Proficient PC skills including word processing, spreadsheet and email software. Education and Experience Preferred : Bachelor’s degree. Knowledge of M&T Bank systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Getzville, New York, United States of America