Business Change Lead - Infrastructure

Job description

Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.​ Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.​ Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.​ We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.​ Please visit our website: www.turnerandtownsend.com Job Description The Business Change Manager is responsible for driving the alignment, communication, and adoption of PMO discipline-level management plans across the major programme. This includes schedule management, cost and estimating, risk management, baseline control, and performance reporting. Operating within the Programme Management Office (PMO), the role ensures that these core programme control disciplines are clearly understood, consistently applied, and embedded into day-to-day delivery across all projects and delivery partners. The role bridges PMO policy and delivery execution, enabling effective change adoption, behavioural alignment, and improved programme performance. The individual will be an excellent communicator responsible for bringing the key stakeholder along on the journey, and obtaining support and embedding key initiatives and approaches across the PMO function. Key Responsibilities Change Strategy & Planning Develop and implement a structured business change strategy to support the rollout of PMO discipline frameworks. Define change approaches for key areas: Schedule management Cost & estimating Risk management Baseline management Performance reporting Identify stakeholder impacts, change risks, and adoption challenges across the programme. Alignment of PMO Discipline Frameworks Ensure consistent understanding and alignment of discipline-specific management plans across all projects and delivery partners. Translate PMO standards and frameworks into practical, delivery-focused guidance. Work closely with discipline leads (Planning, Commercial, Risk, Reporting) to ensure messaging is aligned and coherent. Support the integration of these disciplines into a single, joined-up programme controls approach. Communication & Engagement Develop and deliver clear communication plans to support the rollout and adoption of PMO frameworks. Produce high-quality communication materials, including: Guidance documents Playbooks and process maps Visual summaries and briefings Engage stakeholders at all levels (project teams to senior leadership) to ensure clarity of expectations. Act as a central point for communicating PMO changes and updates across the programme. Stakeholder Management & Adoption Identify key stakeholder groups across the programme (e.g., project managers, planners, commercial teams, contractors). Drive engagement to ensure buy-in and adoption of PMO discipline practices. Address resistance to change and support behavioural shifts required for successful implementation. Establish feedback loops to understand adoption challenges and refine approaches. Training & Capability Development Design and deliver training programmes to support adoption of PMO management plans. Provide targeted coaching and support to project teams and functional leads. Develop user-friendly materials to build capability across programme controls disciplines. Promote a consistent level of maturity and understanding across all delivery organizations. Key Deliverables Process change strategy and implementation plan Communication and stakeholder engagement plans PMO discipline playbooks and guidance materials Training programmes and supporting materials Adoption and maturity assessments Continuous improvement recommendations Qualifications Degree in Business, Project Management, or related field Over 15 years experience in business change, transformation, or PMO environments Experience in large infrastructure or complex programmes preferred Strong change management and stakeholder engagement skills Excellent communication and training delivery capability Change management certifications preferred Additional Information What we offer you: Full time, permanent Competitive remuneration and attractive range of benefits 8% Pension 25 days Annual leave (23 days + 2 company days) Opportunity to work on impactful and innovative projects Career development opportunities both in Ireland and globally Opportunity to work with a diverse group of talented and collaborative colleagues Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ #LI-SF1 SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.