Business Consultant

Job description

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE SUMMARY: The Business Consultant role contributes to delivering the value of the whole firm to our customers by performing specialized consulting activities, contributing during presales phase, implementing client solutions, and creating replicable and scalable packaged solutions to gain new business, win market share, increase customer satisfaction and ensure a customized implementation is delivered on time and on budget. WHAT YOU'LL BE DOING: Understand business processes: Knowledgeable about client’s business processes, market best practices, LSEG’s products and services offerings in areas like Trading Platform (especially FX and Electronic Trading). Determine client needs: Evaluates client demands, which is then turned into a logical and technical business model that can be achieved through LSEG’s products and service offerings Advises clients how to leverage our platform’s functional and technical capabilities to meet ongoing needs Analyzes client’s business process and process requirements Identifies data integration requirements Performs workflow analysis Presents proposals to clients that may include prototypes Configure applications in alignment with client needs: Customizes the product and deliverables in scope and makes sure the new system reacts in the manner that the client intends it to Tests deliverables for bugs throughout the implementation phase Assists customer in conducting integration testing Configures FX Trading Platform, Core Price Generator (CPG) and Aggregator based on clients’ business. Ensure usability: Delivers end user trainings on (FX-) Trading Platform Develops user materials Plans going live process and ensures a smooth transition to the client Customer Consulting business development: Develops new and maintains existing Professional Services packages Creates strategies and materials on every new solution or package Conducts / actively participates Subject Matter Experts network calls WHAT YOU'LL BRING: Excellent written and verbal communication skills Outstanding analytical and problem-solving skills High accountability to work independently and provide the highest client service Fair understanding of technology and systems integration Ability to conduct efforts/ pricing estimates Ability to work with other groups such as Sales, Product teams to promote the Customer Consulting offering. Good working knowledge around FXT Trading Platform Higher Education degree is required Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.