Business Consulting - UX/UI and CX Designer

Job description

UX/UI and CX Designer (Junior level) Job Summary: As an UX/UI and CX Designer, you will be responsible for creating user-centered designs that enhance the overall customer experience across our digital platforms. You will collaborate with cross-functional teams to understand user needs, design intuitive interfaces, and ensure a seamless journey for our customers. Your expertise in the telecommunications industry will be essential in delivering solutions that meet both business and user goals. Key Responsibilities: Conduct user research and usability testing to gather insights and understand user needs. Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Develop user personas and customer journey maps to inform design decisions. Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business objectives. Design and maintain a consistent visual language and design system across all digital touchpoints. Analyze user feedback and metrics to iterate on designs and improve user experience. Stay up-to-date with industry trends, best practices, and emerging technologies in UX/UI and CX design. Qualifications: Thai native only Bachelor’s degree in Business Administration, Technology, Engineering, or a related field. 3-10 years of experience in UI/UX and CX design, Human-Computer Interaction, preferably in the telecommunications industry. Strong portfolio showcasing design projects and process, with a focus on user-centered design. Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar. Experience with user research methodologies and usability testing. Excellent communication and collaboration skills. Ability to work in a fast-paced environment and manage multiple projects simultaneously. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Shape the future with confidence EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.