Business Continuity Expert (ST Telemedia Global Centres Philippines)

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description STT GDC Philippines is a joint venture between Globe, Ayala and STT GDC. ST Telemedia Global Data Centres is one of the fastest-growing data centre providers, headquartered in Singapore. With a global platform of data centres in the world’s major business markets of over 170 facilities across Singapore, the UK, India, China, Thailand, South Korea, Indonesia, Japan and the Philippines, STT GDC offers a full suite of best-in-class, highly scalable and flexible data centre solutions, connectivity and support services that best meet customers’ current and future colocation needs. ==================== Coaches the assigned Groups or Divisions, facilitates and influences goal-oriented divisional BCM program planning; addresses and solves challenges in planning and execution; and ensures buy-in and ownership by Divisional Planners and Functional Champions of Divisional BCM Programs. Provides general direction to site managers on the facilitation of regular site assessment and audit of mission-critical sites. Gives direction, supervises / oversees implementation by concerned groups of site-wide and area-wide full blown exercises. DUTIES AND RESPONSIBILITIES Co-owns the BCM Program including relevant BCM processes and thereby takes full accountability for the successful implementation of the Program at the Division level. Coaches the assigned Groups or Divisions, facilitates and influences goal-oriented divisional BCM program planning; addresses and solves challenges in planning and execution; and ensures buy-in and ownership by Divisional Planners and Functional Champions of Divisional BCM Programs. Ensures and certifies that the functional Groups have BCM programs in place at any given time that are approved, well-documented, cascaded, regularly tested, updated and audited, and that the BCM Teams in such Groups are regularly trained. Drives and ensures that Groups perform the following regular BCM activities based on submitted and committed program calendars; reviews and challenges the outputs from said activities: o Plan updating (includes the conduct of Business Impact Analysis, Risk Assessment and Documentation updating) o Self-Assessment o Exercising o Intra-Division / Group Training and Awareness Continua vement (PACA [Preventive Action, Corrective Action], closure of audit findings, etc.) Implements BCMS in groups not currently included in the BCMS Scope. Issues PACA memos, reviews and approves recommended preventive and corrective actions; escalates to Group Heads open risk items. Certifies compliance by critical vendors with the company’s BCM requirements In case of Sites being maintained by support groups: o Reviews and certifies the completion and correctness of Site Disaster Management Plans (SDMPs) o Implements BCMS in sites not currently included in the BCMS Scope o Reviews and approves exercising / test plans as well as results of exercises/tests for SDMPs. o Gives direction, supervises / oversees implementation by concerned groups of site-wide and area-wide full blown exercises o Provides general direction to site managers on the facilitation of regular site assessment and audit of mission-critical sites Reviews and approves exercising / test plans as well as results of exercises/tests for the Functional Business Continuity Plans of these groups, as well as the Crisis Communication Plan. Orchestrates the execution of the following enterprise-wide activities: o All employees as well as role-based Training programs o Awareness campaign Strictly enforces Documentation Control, including the establishment and management of the BCM e-portal. During Severity 1 and 0 incidents, liaises with respective Groups, under the direct supervision of the BCM Director, to ensure proper execution of plans. Ensures that processes of mission-critical teams are made much more efficient and easily “recoverable” in times of incidents through process improvement or reengineering projects. REQUIREMENTS Work Experience At least 5 years of experience in business continuity management, 2 years of which are spent in a team lead role; experience in telco industry is preferred Level of Knowledge Bachelor's degree in Industrial Engineering, Business Administration, Emergency Management, or a closely related field. Professional Qualifications/Trainings Business Continuity Management Certifications, preferably as Lead Implementer, Crisis and Incident Management, Risk Management Certifications or equivalent. Competencies 1. Core Competencies o Customer First o Market Driven Innovation o Collaborative Teamwork o Decision Making and Accountability o Results Orientation o Inspiring Self 2. Leadership Competencies o Strategic and Business Acumen o Resourceful Planning and Organizing o Managing Change with Courage o Optimal Results Through People 3. Functional Competencies o Knowledgeable in risk management o Expertise in business continuity management and the standards being implemented by Globe Telecom o Expertise and skills on project / program management o Conversant on Network and/or IT infrastructure and processes o Entrepreneurial spirit o Strategic mindset and ability to integrate/assimilate data/processes, systems and tools o Good people management skills o Good communication and facilitation skills o Able to lead during incidents Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.