Business Design & AI Transformation

About the role Join us as a Business Design & AI Transformation Consultant to help our clients rethink and evolve their business models through the combination of strategy, design, data, and emerging technologies. You will play a key role connecting business ambition with execution, shaping innovative solutions that transform how organizations operate , make decisions, and create value, particularly in Retail & Consumer Goods. This role combines strategic thinking, business design, and AI-driven transformation to drive meaningful and sustainable impact. Your role Work as part of a multidisciplinary team to design and deliver high-impact transformation initiatives, combining business insight, strategic design, data, technology and AI. You will contribute across the full lifecycle: from understanding business challenges and defining value opportunities to co-designing solutions and supporting their implementation, helping clients of Consumer Goods and Retail industries move from ideas to tangible results. Key Responsibilities: Lead or contribute to strategic transformation initiatives focused on growth, efficiency and customer experience, particularly in Retail & Consumer Goods. Participate in end-to-end digital transformation programs, including AI and agent-based solutions Apply strategic design and business design approaches to define innovative solutions aligned with business goals Conduct business value assessments to identify impact opportunities and prioritize initiatives Develop business cases, roadmaps and transformation plans to support decision-making and execution Facilitate co-creation workshops with stakeholders to align vision, needs and solutions Translate business challenges into actionable use cases, functional requirements and solution definitions Collaborate with multidisciplinary teams across business, data, technology and design Support organizational change and adoption initiatives to ensure successful implementation Leverage generative AI and copilots to explore new scenarios, enhance decision-making and unlock innovation opportunities . Background in consulting, business transformation or digital transformation in Retail & Consumer Goods industries Proven experience working in client-facing environments with diverse stakeholders Foundations in Strategic Design, Business Design or Service Design approaches Proven ability to perform business value assessments and build robust business cases Experience delivering projects in Solid understanding of business processes and operating models Experience in requirements gathering and functional analysis Familiarity with AI-driven solutions or copilots applied to business processes Ability to connect business, design and technology perspectives Fluent in English and Spanish Nice to have Experience in co-design methodologies and stakeholder facilitation Exposure to AI, data, customer experience or digital marketing Knowledge of change enablement or change management practices Relevant certifications in Design Thinking, Service Design or Change Management About you Curious and analytical mindset Strong interest in innovation, business design and emerging technologies Comfortable working in dynamic and fast-paced environments Collaborative and team-oriented Proactive, with strong ownership and initiative Results-oriented with a focus on delivering business impact Enjoy your career Opportunity to work for Microsoft’s Global Partner of the Year (14 consecutive years), with exceptional development and training (minimum of 80 training hours per year and paid certifications). Real-time access to technical and specialized resources at a global level. Dedicated career advisor to support your growth. Supportive and helpful colleagues, genuinely interested in you. Discover more about some of our benefits here: Benefits and Total Rewards | Avanade United Kingdom A great place to work By bringing your skills and capabilities to Avanade, you will gain distinctive experiences, unlimited learning, and ambitious growth in return. As we continue building our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You will join a community of smart, supportive colleagues who will encourage, guide, and value your experience. You will be part of a company designed to deliver critical, cutting-edge technology solutions, committed to improving the way people work, interact, and live. It’s all here—take a closer look! Visit our Inclusion and Diversity page: Responsible Business | Avanade United States More information Content management with Adobe Franklin – Techs & Specs Blog () ChatGPT and AEM integration – Techs & Specs Blog () Avanade Insights – exchange ideas that drive tomorrow’s innovation Inside Avanade – explore what it’s like to work at Avanade .