Business Development Associate

Job description

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since. Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence. ### What you'll do - Drive the full sales cycle—from prospecting and lead generation to negotiation, deal closure, and client onboarding. - Identify, qualify, and engage prospective clients to build a strong and sustainable sales pipeline. - Understand each client's business needs and recommend solutions that create measurable value. - Conduct product presentations and guide clients through our platform and services. - Build trusted relationships with clients and ensure a smooth onboarding experience during their first 90 days before transitioning them to the Account Management team. - Collaborate with cross-functional teams to deliver an exceptional customer experience. - Maintain accurate sales records, forecasts, and CRM updates while following internal sales processes. - Stay informed on market trends and identify opportunities to grow the business. ### What we seek - 1–2 years of relevant sales experience is preferred; startup or logistics industry background is a plus. *Fresh grads are welcome to apply.* - A proactive, self-driven individual with a hunter mentality and a desire to win. - Strong communication, presentation, and negotiation skills. - Commercially minded with the ability to identify opportunities through data and insights. - Resilient, adaptable, and motivated to exceed targets. - Comfortable using CRM systems and sales prospecting tools. - Familiarity with web and mobile technologies is an advantage.