Business Development Associate (Italian speaker)

Job description

Position: Business Development Associate (Italian speaker) Job Description: Job Description About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Business Development Associate (Italian Speaker) . What will you do at Arrow? • Manage a portfolio of renewal opportunities using the 120-day renewal cadence. • Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. • Deliver a high-quality customer experience through timely, accurate, and professional communication. • Support partners with quotes, pricing, product information, and renewal documentation. • Maintain accurate forecasting, pipeline hygiene, and daily CRM updates. • Follow sales processes, renewal guidelines, and partner engagement frameworks. • Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues. The profile we are looking for: • Proven experience managing a customer portfolio in a phone-based or inside sales role. • Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT. • Strong communication skills with the ability to clearly articulate value to end users and partners. • Comfortable operating in a fast-paced, partner-led sales environment. • Highly organized, proactive, and able to manage a high-volume renewal pipeline. • Proficiency with CRM tools (Salesforce or equivalent). What is in it for you? Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Interesting career development opportunities in a quickly growing environment, Working within an international organization, recognized worldwide in its sector. Do you see yourself as our future colleague? If yes – send us your application. #LI-YB1 Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Sales