Business Development Engineer

Job description

CSE Uniserve is an integral part of CSE Global, one of the world’s largest independent system integration organizations, with a global footprint spanning 20 countries. CSE Uniserve specialises in delivering electrical and automation solutions, utilising our exclusive world-leading technologies and leveraging our engineering services to achieve highly dependable outcomes for critical projects. Our clients span various industries, including mining, minerals processing, heavy industry, utilities, renewables, transportation, and more. We take pride in meeting the demands of power system protection, automation, and data management applications. We design and supply equipment and solutions for secondary protection and protection systems, digital substations, asset monitoring, motor starting, and speed control. Committed to growth, we continually build upon our strong foundations. Our core values centre around technical competence and customer-focused service, delivered under global quality standards. About the role: We are seeking a commercially driven Business Development Engineer to manage and grow strategic key accounts while developing new business opportunities within New Zealand’s industrial and utility sectors. This role will be approximately 60–70% focused on key account management and 30–40% on new business development. Key Responsibilities Key Account Management • Serve as the primary contact for 10–15 major accounts, driving retention and year-on-year revenue growth. • Conduct quarterly business reviews, identify improvement opportunities, and position long-term partnership value. • Promote cross-sell and up-sell opportunities, aiming for at least two incremental solution wins per quarter. • Maintain CRM data integrity, updating forecasts and account plans weekly for clear pipeline visibility. • Coordinate delivery with engineering, commercial, and supply chain teams to ensure timely, on-budget project completion. • Monitor customer satisfaction, proactively addressing issues to maintain a 90%+ satisfaction rate. New Business Development • Identify and qualify 5–10 new accounts per quarter within targeted industrial and utility sectors. • Engage prospective customers through tailored presentations, product demos, and proposals, targeting 2–3 new engagements monthly. • Represent the company at industry events, generating at least 20 qualified leads per event. • Provide monthly market intelligence on competitors, customer trends, and sector developments to inform strategy. About you: A proactive, commercially savvy professional with experience in sales, business development, or account management within industrial or technical environments. You possess strong relationship-building skills and are disciplined in CRM usage to deliver accurate sales forecasts and pipeline management. Your solid understanding of industrial automation enables you to translate technical solutions into clear business value. Required Skills & Experience • Proven sales and commercial acumen with consistent achievement of revenue targets. • Account management experience managing strategic customers. • Proficiency in CRM systems (Salesforce, Dynamics, or equivalent). • Excellent communication and interpersonal skills, able to build trust with senior decision-makers. • Working knowledge of industrial automation, control systems, or related technical fields. • Familiarity with New Zealand industrial sectors, procurement processes, and customer landscapes. Preferred Qualifications • Experience in solution selling with complex technical solutions and long sales cycles. • Understanding of contracts, pricing, and margin management. • Proven ability to collaborate cross-functionally with engineering, commercial, and supply chain teams. • Established industry network within NZ or the Pacific region. Nice to Have • Experience representing companies at industry events or technical seminars. • Degree or diploma in Engineering, Business, or related discipline. • Sales methodology training or technical certifications. In return a career at CSE can offer: • A fun and friendly team environment • Career development opportunities • Access to our employee benefit program • Stable and growing work environment • Attractive remuneration package At CSE we are committed to creating a supportive and inclusive work environment where all employees can thrive, which are reflected in our values If you are a motivated and driven individual who is willing to put in the effort to succeed, we encourage you to apply.