Business Development Executive (Telesales)

Job description

At Unispace, we create spaces that empower people and businesses to thrive. We are a global design-build partner delivering workplace and life sciences projects for some of the world’s most innovative brands. With over 500 people across four continents, we bring together strategy, design, project management, and delivery into one seamless experience. Our integrated approach enables us to move with agility, solve complex challenges, and deliver meaningful outcomes for our clients. Our people are at the centre of everything we do. We foster a collaborative, inclusive culture that values curiosity, accountability, creativity, and continuous improvement. We believe diverse perspectives strengthen our teams and help us create better experiences for our clients and each other. At Unispace, you’ll have the opportunity to contribute to impactful projects, work alongside talented global teams, and grow your career in an environment that encourages innovation and new ideas. **Role Profile:** Our London studio is looking to add a Business Development Executive to our growing team. As a Business Development Executive, you will play a vital role in expanding Unispace's market reach and driving our sales pipeline, with a particular focus on engaging with potential clients. You will be instrumental in initiating crucial conversations, booking appointments, and ultimately contributing directly to Unispace's continued growth and success in delivering inspiring workplaces. **Responsibilities include but not limited to:** - **Lead Generation & Outreach:** Proactively engage with leads generated by our research team, primarily through strategic cold calling, to initiate contact and qualify potential client interest. - **Appointment Setting:** Successfully book initial appointments and meetings for our senior sales team, ensuring a consistent and high-quality pipeline of prospective clients. - **Pipeline Development:** Actively contribute to the development and growth of a robust sales pipeline by identifying new opportunities and nurturing initial client interest. - **Market Intelligence:** Deliver key insights through networking, outreach, and research, gathering industry intelligence relevant to potential client needs and market trends. - **Relationship Building:** Develop multi-discipline relationships across the market to cultivate future sales opportunities. - **Lead Management:** Undertake lead source analysis and actively manage leads to **optimise** conversion rates. - **Client Strategy Input:** Support the mapping and manage client strategies and relationships within key focus areas. - **Innovative Attraction:** **Utilise** fresh and innovative approaches to attract target clients. - **Data-Driven Support:** Support business planning through data analysis and contribute to conversion strategies. - **Collaboration:** Collaborate across disciplines, regions, and within studios to identify opportunities and drive continual improvement in client engagement. - **Sales Conversion:** Contribute to and deploy strategies designed to achieve a high sales conversion rate with target clients. - **Brand Alignment:** Ensure all client engagement initiatives align seamlessly with the Unispace brand and values. **About You:** - Minimum of 1 year of experience in a client-facing role, preferably within business development, sales, or lead generation in a B2B environment. - Proven track record of successfully conducting cold outreach (cold calling, email) to generate leads and book appointments. - Exceptional communication, negotiation, and interpersonal skills, with the ability to articulate value propositions clearly and concisely. - Highly motivated, target-driven, and resilient, with a proactive approach to sales. - Strong organisational skills and ability to manage a pipeline effectively. - Understanding of the sales cycle and key performance indicators in a business development context. - Experience in the commercial real estate, design & build, or professional services sectors is a strong advantage. **What We Offer:** In return, you will receive a competitive salary and a generous benefits package, including a pension, paid holiday leave, and travel opportunities across our global offices. Unispace values its employees and offers extensive rewards and **recognition**, career development, and a focus on well-being. While we do support Flexible working needed, there will be an expectation to be in our London Studio 5 days per week. **Join Us:** If you are passionate about joining Unispace and contributing to some of the world’s most **recognisable** commercial design projects, then please apply through our careers page. The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required. We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis. The statements in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. We encourage applications from individuals of all backgrounds and experiences and are committed to providing reasonable accommodations throughout the recruitment process and employment lifecycle where required by applicable law. ## **Inclusion & Diversity** At Unispace, we believe diverse perspectives strengthen our teams, our culture, and the work we deliver for our clients. We are committed to fostering an inclusive workplace where everyone is treated with respect and has the opportunity to thrive. Employment decisions are based on qualifications, merit, and business needs, in accordance with applicable local laws and regulations.