Business Development Lead - Roaming

Job description

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a commercially driven professional to lead global business development initiatives across Managed Roaming, IPX, and related telecom services. This role focuses on building strategic relationships, identifying growth opportunities, and driving profitable outcomes by engaging with senior stakeholders and shaping long-term partnerships in the telecommunications ecosystem. What you’ll do Lead business development activities across Managed Roaming, IPX, 5G SA, and related telecom services Build and maintain relationships with stakeholders up to Director and executive level within customer organisations Identify, develop, and close new business opportunities, transitioning engagements into sustainable operations Deliver against defined sales strategies, financial targets, and margin objectives Manage non-financial performance indicators including service quality, fraud prevention, timeliness, and debt Collaborate across teams to expand portfolio offerings, including voice and fraud prevention services Contribute to customer satisfaction and Net Promoter Score (NPS) improvement Who you are Demonstrated experience in business development or sales within the telecom or carrier services environment Strong commercial awareness, with the ability to align strategy and execution to deliver growth Proven capability to build and influence relationships with senior stakeholders Experience working in a matrix organisation with cross-functional collaboration Ability to manage multiple priorities, meet deadlines, and deliver high-quality outcomes under pressure Understanding of telecom technologies, including Managed Roaming, IPX, and related solutions Comfortable working in an international and multicultural environment with flexibility to travel Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you Opportunity to work on global telecom solutions and emerging technologies such as 5G SA Exposure to senior-level stakeholder engagement and strategic deal shaping A collaborative, high-performing environment within an international organisation Opportunities to contribute to innovative, growth-focused initiatives across markets Professional development through complex sales cycles and cross-functional collaboration What skills you will learn Advanced business development and strategic sales techniques in telecom markets Executive stakeholder management and negotiation skills Deep understanding of telecom ecosystems, including roaming, IPX, and carrier services Commercial planning, forecasting, and performance management Cross-cultural communication and global collaboration skills VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. 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