Business Development Manager

About the role

Are you an experienced Business Development professional with a passion for building long-term client partnerships within the medical device industry?

Ensera Design is looking for a Business Development Manager to drive growth across our Design & Product Development business. This is an exciting opportunity to work with some of the world's most innovative medical device and life sciences organisations, helping bring cutting-edge products to market.

You'll lead consultative sales engagements, develop strategic relationships with senior stakeholders, and identify opportunities where our multidisciplinary engineering and design teams can add real value. Working closely with technical experts, project managers, marketing and the wider Ensera commercial team, you'll play a key role in shaping client solutions from initial engagement through to contract award.

This role will focus on the Medical Device sector, particularly Radiology, In-Vitro Diagnostics (IVD) and Surgical technologies.

About you

As one of our Sales team you will take a consultative approach to selling, working with both existing and new clients, alongside our expertise teams.

You will help our clients to understand the full range of innovative product design services & manufacturing capabilities that Ensera Design can offer, and you will build strong relationships that clients will turn to time and time again as they develop their product strategies. We are proud that we can support clients to ‘think differently’ about their approaches, whether through the use of new innovations, designing connected product ecosystems, or creating smart and sustainable product solutions. You’ll see that possibility and be able to communicate this to clients effectively.

You’ll be operating as part of a friendly, supportive and ambitious Sales team, all of whom have something unique to add, with frequent interactions with our Expertise teams. With that in mind, you’ll be a natural collaborator with a disciplined approach who is ready to focus on winning exciting work, while being commercially aware at all times.

You'll have experience of business development in a consultative environment, with both product and service design and have extensive knowledge of the Medical sector. Working with our teams, you’ll be able to produce professional proposals and be able to speak confidently externally to prospective clients about what we can help them deliver.

Your skills and experience

Key Responsibilities

• Develop and win new business opportunities within the medical device sector

• Build and manage long-term strategic relationships with new and existing clients

• Lead consultative sales conversations to understand client challenges and identify solutions

• Manage opportunities throughout the full sales lifecycle, from prospecting through to contract award

• Collaborate with Engineering, Human Factors, Project Management and Marketing teams to develop compelling client proposals

• Identify opportunities for cross-selling services across the wider Ensera group

• Maintain accurate sales forecasts, CRM records and pipeline reporting

• Attend industry conferences, networking events and customer meetings to represent Ensera Design

• Monitor market trends, competitor activity and customer needs to support business growth

• Work closely with the Head of Sales to deliver agreed commercial objectives and revenue targets

Job Requirements

We're looking for someone who is commercially driven, naturally curious and enjoys developing trusted relationships with clients. You'll be comfortable engaging with senior stakeholders, managing multiple opportunities simultaneously and working collaboratively across technical and commercial teams.

You should have a consultative approach to business development, with the ability to understand complex engineering challenges and translate them into commercial opportunities.

Essential Skills & Experience

• Proven experience in Business Development, Technical Sales or Account Management

• Experience selling engineering, design, consultancy or technical services

• Demonstrable success generating new business and achieving revenue targets

• Strong consultative sales approach with excellent questioning and relationship-building skills

• Experience managing opportunities through a structured sales process

• Excellent communication, presentation and negotiation skills

• Experience using CRM systems to manage pipelines and sales forecasting

• Ability to influence stakeholders at senior and executive level

• Comfortable working collaboratively with multidisciplinary technical teams

• Willingness to travel to client sites, conferences and industry events

Beneficial Skills & Experience

• Experience within the Medical Device industry

• Knowledge of Radiology, In-Vitro Diagnostics (IVD) or Surgical technologies

• Experience selling Product Development or Design Consultancy services

• Understanding of regulated product development environments

• Experience working with cross-functional global teams

• Knowledge of Quality Management Systems (QMS)

• Existing network within Life Sciences or Medical Devices

For the right individual, we are open to offering a salary of up to £50,000 for this role. Salary will be discussed with candidates directly during the interview process.

Why Join Ensera Design?

At Ensera Design, you'll join a collaborative team of designers, engineers, researchers and commercial professionals developing products that improve lives.

You'll have the opportunity to work with global clients, influence innovative product development programmes and play a key role in the continued growth of our business across the UK and North America.

If you're passionate about building relationships, solving customer challenges and contributing to the development of life-changing technologies, we'd love to hear from you.

We recognise that we are only as good as our people and we know how important it is to support our team:

We offer:

• Performance related company-wide bonus

• Flexible working approaches around our availability hours (which are Monday to Thursday 9:30am to 12:00pm & 2:00pm to 4:00pm and Friday 9:30 to 12:00pm) to help support your work-life balance

• Training and development opportunities which include regular ‘lunch and learn’ sessions and knowledge sharing via internal channels & 3 learning and development days per year

• Private healthcare for you and your family as well as additional support via our Employee Assistance Programme

• Enhanced Maternity & Paternity leave

• A matched contributory pension scheme

• An Annual Leave purchase scheme, plus additional days holiday for long service (starting at 25 days for full-time colleagues)

• Discounted First Bus monthly and annual passes (Bristol has a good Park & Ride network.)

• Cycle to Work scheme

• Team breakfast every Wednesday

• Secure in-building bike storage and shower

• Free eye tests

• Join us for our legendary annual Summer and Christmas parties

• The opportunity to become involved in our work with various organisations, such as Kerning the Gap & Remap.

• Regular opportunities to have your say and share your thoughts on how we can develop as a team and as a business

• Enjoy our café that acts as the focal point for the whole team to get together for either morning coffee, lunch and afternoon tea (as well as picking up some fruit!). Cake also plays a huge feature in the day-to-day here in the Bristol office. There are also plenty of opportunities to socialise outside of the office too, including activities like staff-organised runs, cycles and regular monthly team socials!

About us

Our Bristol office, a characterful Grade 2 listed stone building, was originally built as a sugar refinery around 1850. It’s now completely refitted, and houses all of our staff plus our workshops, labs, the design studio, an HF usability suite, as well as client meeting spaces. We are in a great central location: the local area is full of independent shops and it is only a short walk up to Park Street, or over to the Harbourside and St Nick’s Markets, both of which have regular street food markets.

We believe strongly in equality and fairness and try hard to do the right thing; we speak up for and support groups who are working to make a difference. Many of our team are also involved in, or run, events in their local communities, making a difference to those around them.

The team throughout the Ensera Design are intelligent, hard-working, fun and collaborate brilliantly together to produce creative solutions. We work with some of the biggest, best and most interesting international clients that you’ll find anywhere. We’re a multi-disciplinary team, with experts in research, innovation, human factors, digital UX, 2D and 3D product & packaging design, engineering, prototyping, manufacturing, and electronics & software, all uniquely integrated within one great company.

We consciously embrace diversity and proactively encourage this with our recruitment process. We welcome applications to this position from anyone meeting the skills criteria, from any background.