Business Development Manager

Job description

A fast-growing, tech-enabled cross-border eCommerce logistics platform is expanding its commercial team. The business partners with global marketplaces and leading strategic investors, and provides a unified system to help sellers manage international warehousing, forward fulfillment, and returns processing through a single interface. ### What You Will Do - Build and execute a proactive business development plan to identify, qualify, and convert target cross-border eCommerce accounts. - Leverage a mix of inbound leads and self-sourced outreach (industry events, communities, partnerships, referrals) to create a consistent pipeline. - Lead consultative discovery with senior stakeholders (founders, operations, supply chain leaders) to understand current fulfillment and returns workflows. - Design solution proposals that address forward fulfillment, multi-site warehousing, inventory allocation, and returns processing, with clear value/ROI narratives. - Coordinate cross-functionally with internal technical teams to scope requirements (e.g., system integrations, operational constraints) and support implementation planning. - Own the end-to-end sales process—from initial contact through commercial negotiation, contract closure, and onboarding handover. - Manage key account relationships post-close, ensuring successful launches, ongoing performance tracking, and annual revenue attainment. ### What You Will Need - Proven experience in B2B sales or business development within international logistics, cross-border eCommerce, supply chain tech, or a closely related space. - Strong consultative selling capability, with confidence engaging enterprise decision-makers and navigating multi-stakeholder buying processes. - Solid understanding of cross-border seller operations (e.g., multi-SKU complexity, international warehousing, last-mile delivery, and reverse logistics challenges). - Demonstrated ability to build pipeline independently through outbound strategies (events, partnerships, communities, targeted prospecting), not relying solely on inbound leads. - Strong commercial communication skills—able to structure proposals, quantify business impact, and handle objections professionally. - Comfortable collaborating with technical/product teams and translating customer needs into implementable solution requirements. - Self-driven, resilient, and performance-oriented with strong ownership of targets and forecasting discipline.