Business Development Manager

Job description

What you'll do... Increase top-line revenue for the hotel portfolio by driving production through the travel advisor distribution channel. Deliver brand and product training to travel advisors through virtual, in-person, and on-site programs, ensuring strong knowledge and advocacy for our hotels. Proactively organize and host site inspections, FAM trips, and educational experiences that showcase our properties and convert advisor interest into bookings. Represent the resorts at travel advisor events, TTOO trade shows, sales missions, and blitzes, building visibility and top-of-mind awareness within the travel trade. Build, maintain, and expand strong relationships with travel advisors, consortia, host agencies, destination-wedding specialists, and tour operator BDMs. Develop and execute travel advisor marketing campaigns and promotional initiatives that support revenue goals and strengthen brand awareness across the portfolio. Act as a trusted business partner and brand ambassador within the travel trade community, representing our hotels with professionalism, energy, and credibility. Track and report on account activity, production, and the effectiveness of trade marketing and FAM/site inspection initiatives. Collaborate closely with the hotel-level Directors of Sales, and Revenue Management to align trade strategy with commercial goals. Stay current on travel trade trends, competitor activity, and distribution channel opportunities to identify new areas for growth. What we're looking for... You have prior experience in a travel trade or leisure sales role, ideally supporting resort, all-inclusive, or lifestyle hotel brands. You have established relationships within the travel advisor, consortia, and tour operator community, or the natural relationship-building skills to build them quickly. You are comfortable traveling regularly to represent the brand at trade shows, sales missions, FAM trips, and site inspections. You are a confident, engaging presenter, equally comfortable training a room of travel advisors or representing the brand one-on-one. You have a passion for hospitality and a natural ability to build trust and rapport with external partners. You are highly organized and able to manage multiple accounts, events, and campaigns simultaneously without losing attention to detail. You are a self-starter, comfortable working independently and proactively identifying opportunities rather than waiting to be directed. You have strong written and verbal communication skills in English; Spanish proficiency is a plus given the portfolio's footprint in Mexico and Latin America. You are data-informed, able to track production and translate account activity into clear reporting and next steps. You exhibit a professional attitude, diplomacy, and the ability to represent the brand with polish in high-visibility settings. You are a team player who collaborates well with sales, revenue management, and hotel-level teams to achieve shared goals. What’s in it for you... The opportunity to embark on an exciting career in a company that is taking off! Ennismore’s values and fast-growing environment Lots of opportunity to progress and switch it up as part of a global family of brands. The opportunity to be yourself and collaborate with other bright minds in an open and innovative culture that values creativity The opportunity to challenge the norm and work in a rewarding environment, building global brands Great discounts across the entire Ennismore family. A competitive package and plenty of opportunity for development. Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Made up of three business units, comprising 17 brands; 180+ operating hotels and resorts, with over 90 iconic venues, and over 300 restaurants and bars. Ennismore puts innovation at the centre of everything it does, with four dedicated in-house specialist studios, a creative studio of interior and graphic designers; a digital product and tech innovation lab, and a partnerships and collaborations unit. Ennismore is committed to positively impacting the world, with a key focus on creating inclusive communities among its teams and in the places it calls home. As we continue to grow our leisure travel business across Latin America, we are building out our regional Leisure Sales team supporting SLS Baha Mar and our All-Inclusive Collection across Mexico, the Caribbean, and Latin America, a growing AIC portfolio that includes SLS Playa Mujeres, Mondrian Cancún, Park Royal Hotels, and Rixos Hotels.