Business Development Manager (Enterprise Accounts)

Job description

### **Our Journey** The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout. This is a role with our latest product, **ShopBack Pay,** a new initiative that helps customer earns Cashback in the offline/online world. ### Your Adventure Ahead - **Own and drive enterprise growth**: Identify, engage, and close high-value enterprise partnerships, building a strong pipeline of strategic merchants - **Lead complex sales cycles**: Navigate multi-stakeholder environments, influence key decision-makers, and structure win-win commercial deals - **Grow and retain key accounts**: Manage a portfolio of enterprise partners, driving consistent revenue growth and long-term value - **Build trusted partnerships**: Conduct regular business reviews, uncover growth opportunities, and position ShopBack as a strategic partner to your merchants - **Champion merchant success**: Deeply understand merchant goals and ensure they are set up for success on ShopBack from onboarding through to scale - **Shape product and solutions**: Work closely with Product and Integration teams to address feature gaps and tailor solutions to enterprise needs - **Drive cross-functional impact**: Collaborate with Marketing and other internal teams to unlock growth opportunities for both merchants and ShopBack. ### Essentials to Succeed - Minimum 4 years of experience in Business Development or Account Management, preferably in tech, payments, or platform businesses - Proven track record of closing and growing enterprise-level partnerships, with the ability to manage complex deal cycles - Strong commercial acumen and negotiation skills, with confidence engaging senior stakeholders and decision-makers - Passion for working across a diverse portfolio of enterprise accounts and gaining exposure to different facets of the payments ecosystem - A resilient problem-solver who is comfortable navigating ambiguity and overcoming challenges - Excellent interpersonal and communication skills, with the ability to influence and build trust - Strong analytical thinking and ability to translate data into actionable insights - A self-starter with a high level of ownership and a “can’t-is-not-an-option” mindset - Ability to thrive in a fast-paced environment, managing multiple priorities with precision and attention to detail - Motivated to be part of building and scaling a high-growth business in a startup environment - Excited to make a meaningful commercial impact as part of a growing regional team - AI Competency: Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.