Business Development Manager - Manhattan, NY

Job description

About Us Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence. Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox. Job Description: The Business Development Manager is responsible for driving sales performance, expanding territory reach, and executing Hydrafacial’s strategic initiatives within a defined geographical area. This role partners with Regional Training Specialists (RTS) and Capital Sales Managers (CSM) to support device installations, business planning, and marketing efforts. The Business Development Manager also focuses on increasing treatment procedures and consumable sales through second-system and trade-up opportunities. What you’ll do: Primary Responsibilities: Manages a defined territory of Hydrafacial customers, introducing new products, procedures, and protocols. Provides business development and marketing support to drive customer success. Educates clients on positioning Hydrafacial treatments to optimize outcomes and reorder rates. Drives additional device purchases, including second systems and trade-ups. Utilizes trunk stock strategically to increase booster penetration and treatment utilization. Develops customized business plans focused on growth, menu planning, and in-office initiatives. Monitors and supports loyalty programs, including the provider program and My Beauty Health app. Delivers hands-on training independently or with RTS support. Provides full office support including patient consultation, front desk coaching, and staff education. Conducts field programs to drive advanced utilization strategies. Communicates Hydrafacial’s value proposition to reinforce customer commitment. Plans and executes approved travel throughout the territory to meet with customers. Represents Hydrafacial at customer events and supports brand growth. Attends Global Sales meetings, regional meetings, and tradeshows as needed. Collaborates professionally with internal teams to ensure excellent customer service. Educates clients on the online ordering platform to streamline purchasing. Documents all visits, calls, and emails in Salesforce daily. Performs other duties as assigned. What you need to know: Experience/Skills/Education: Required: High school diploma or GED. Minimum 4+ years of account management experience in the aesthetics (cash-pay) market, specifically dermatology or plastic surgery. Proven success helping medical practices or med-spas build businesses around aesthetic products. Experience developing tools, processes, and programs to drive patient volume. Strong clinical, sales, and business acumen. Exceptional communication, planning, and organizational skills. Ability to build strong client relationships and increase utilization. Experience working under a sales quota and managing MBOs. Ability to upsell strategically, forecast accurately, and leverage resources. Willingness and ability to travel up to 75% by car or plane. Flexibility to attend evening/weekend events as needed. Preferred: Bachelor’s degree in business administration or related field. Aesthetic license. PHYSICAL REQUIREMENTS OF THE JOB Primarily field-based role requiring extensive daily driving, often 2–4 hours per day; must maintain a valid driver's license and reliable personal vehicle. Frequent air travel required; must be able to navigate airports and work in varied travel environments. Ability to stand, walk, and be physically present in clinical environments for extended periods of up to 8 hours. Must be able to lift and carry product samples, trunk stock, and demonstration materials weighing up to 30 lbs. Ability to perform and demonstrate Hydrafacial treatments in client locations as required. Prolonged periods of sitting while driving or working on a laptop between client visits. Occasional setup and breakdown of display or demonstration equipment at trade shows and events. Base Salary: $85,000 per year + commission An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial's total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us! Hydrafacial is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws. We are committed to working with and providing accommodation to applicants with physical and mental disabilities. Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.