Business Development Manager Nordics - Services

Job description

Job Purpose: The Services BDM plays a pivotal role in accelerating the growth of TD SYNNEX-delivered services through our extensive partner ecosystem. This individual is responsible for strategically driving the adoption, integration, and revenue growth of our complex services portfolio, which spans Support & Managed Services, Professional Services, and Supply Chain/Integration Solutions. The role requires a blend of commercial acumen, technical understanding, and strategic influence. The IT services market is in high-growth, driven by increasing demand for business outcomes where products and services together solve IT challenges to deliver business results and value. To effectively capture this opportunity and expand market share, TD SYNNEX must invest in highly specialized talent with deep expertise in both technology and solution selling. These resources are critical not only for articulating the business value of services, but also for helping partners move beyond transactional sales toward outcome-focused, solution-led engagements. This shift enables TD SYNNEX to unlock new revenue streams, deepen partner relationships, and position itself as a trusted, strategic services provider in an increasingly competitive landscape. R esponsibilities: Lead commercial negotiations and contracting, working with legal, finance, and delivery teams to define win-win service agreements that support long-term relationships and profitable growth. Prioritize outreach to high-potential resellers using insights from sales analytics and input from account teams, based on factors such as readiness, market opportunity, and past performance Gather and leverage intelligence on reseller organizations and key contacts in collaboration with internal stakeholders to tailor outreach and messaging Lead reseller engagement efforts, scheduling meetings and delivering compelling, needs-based service value propositions in partnership with other sales teams. Drive partner activation and acceleration, working directly with resellers to identify service opportunities, co-create go-to-market plans, and embed TD SYNNEX-delivered services into their core offerings. Ensure consistent follow-through from signed agreements to actual service transactions by coordinating closely with internal account managers. Engage service specialists as needed, including for scoping, resource planning, and positioning advanced service offerings. Track and drive performance against key metrics, including the services sales funnel (e.g., meetings held, contracts signed) and revenue/profit growth from assigned accounts. Develop and execute a services growth strategy aligned to regional and vertical priorities, with clear goals for increasing service attach rates, recurring revenue, and partner engagement across all portfolio areas. Knowledge, Skills and Experience: >10 to 15 Years of relevant work experience Any Bachelor's Degree, Masters preferred Strong understanding of IT services and solution selling, with proven success in attach or upsell initiatives. Experience in Advanced Solutions (e.g., data center, software, cloud) Analytical thinker with a track record of using data to identify partner opportunities and shape go-to-market strategies. Strong influencing skills to align internal stakeholders and drive collaboration across sales, services, and operations teams. Demonstrated ability to build and sustain strategic relationships with external partners High level of commercial acumen and a proactive, results-oriented sales approach Solution selling At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!