Business Development Manager - North America

Job description

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. About the Position: The Business Development Manager is responsible for identifying, developing, and executing strategic growth opportunities across international markets. This role involves building strong relationships with partners, clients, and internal stakeholders to drive revenue, expand market presence, and support long-term business objectives. The successful candidate should increase client base and secure revenue streams that provide foundation for sustainable business expansion and financial growth through: Core Responsibilities: Identify and evaluate new international markets, channels and customer segments for business growth. Identify and follow up on new business leads in the region. Develop and manage relationships with key partners and stakeholders to support regional expansion. Collaborate with sales teams and/or Customer Service teams within Europe region to develop and implement effective go-to-market strategies tailed to specific business opportunities. Generate and manage a robust pipeline of opportunities through the exploration networking, lead generation and industry events. Work closely with business unit client services, business development, finance and legal teams to ensure alignment and successful execution of client contracts and expansion of service offerings. Align Service offers to Geochemistry service but also work in conjunction with Metallurgy, Environmental, Inspection, Geoanalytics, Mine site, and other ALS business streams to increase scope of services offered and business opportunities. Conduct competitive analysis and stay informed on industry trends, regulatory changes, and emerging technologies. Align proposals to ALS price strategies and align it to market conditions in consultation with site managers. Analyze quotes win rate and provide necessary guidance to site managers based on trends. In conjunction with client services teams, ensure regular and timely follow up on quotes issued/tenders issued. Organize brown bags event in conjunction with technical experts within ALS to promote ALS services. Work directly with existing clients to expand the scope of current service offering (both through existing value chain and through other ALS services). Act as a liaison between clients and internal teams to ensure seamless communication, timely delivery of services, and prompt resolution of any issues or concerns. Establish and maintain strong relationships with key decision-makers within existing and potential client organizations. Provide input and insights to support marketing and promotional initiatives targeted at increasing brand visibility and market share. Encourage customer feedback through annual clients surveys to identify growth business opportunities. Analyze results obtained through the client survey and prepare debrief meeting with site managers for review and to define appropriate improvement actions. Observe established safety regulations and comply with all ALS health and safety policies and procedures. Other duties as assigned. Required Knowledge, Skills & Abilities: Strong understanding of mineral exploration and mining industry. Metallurgical processes will be a bonus. Familiarity with geochemical laboratories services, including lab workflows, sampling procedures, and safety protocols. Knowledge of chemical analysis techniques, reagent handling, and equipment used in on-site labs. Understanding of proposal writing, cost estimation, and technical sales in the exploration and mining industry. Excellent communication and interpersonal skills to build relationships with clients and technical teams. Proven track record of driving revenue growth and market expansion. Entrepreneurial mindset with a proactive and creative approach to problem solving. Ability to translate complex technical concepts into clear, actionable insights. Strong project management and financial acumen. Excellent verbal and written English communication skills. Multilingual skills are an asset. Ability to manage multiple priorities, balancing client engagement with technical support. Self-motivation and a proactive mindset to identify and pursue business opportunities. Strategic planning/thinking and implementation abilities. Excellent negotiation and conflict resolution skills. Attention to details and higher degree of accuracy. Fast learner and quality service attitude. Enthusiastic and motivationally oriented. Required Qualifications: Bachelor degree in Business Administration, Marketing, Communication or Economics. Certification in sales of business development. 5 – 7 years of experience on business development, sales or senior client service, or strategic partnerships, preferably with international experience. Applied Geochemical/Geology experience with a minimum of 3-5 years in an analytical or metallurgical lab. Experience with CRM software or similar and data analysis and reporting tools. PowerPoint champion - Excellent experience in preparing and delivering presentations to clients and management team. Valid Class 5 driver's license and clean driving history. Physical Demands: Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities; Ability to stand for up to a full shift; Be available to work outside normal business hours when required; Ability to use and view a computer screen for up to 8 hours per day; Ability to communicate via telephone and e-mail without assistance; Frequent domestic and international travel will be required (up to 40 %), occasionally on short notice. Our benefits includes An estimated annual salary of $130,000 - $150,000 at the time of posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training. Structured wage increases. Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs). Additional vacation days for years of service. Business support for education or training after 9 months with the company. Learning & development opportunities (unlimited access to e-learnings and more). Please note: Benefits vary based on employee status. Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.