Business Development Representative

Job description

Who We Are Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation. Business Development Representative Location: New York, NY Reports To: Sales Manager Type: Full-Time, Hybrid (in office Mon-Wed, remote Thurs-Friday) The Sales Program: The Business Development Representative (BDR) role is the launching pad for a career in our hyper-growth-oriented organization. Our comprehensive Sales Academy provides foundational sales training, hands-on mentorship, and the resources needed to succeed. This is a career-defining opportunity to learn from visionary sales leaders while gaining the experience needed to excel in sales. The Sales Academy includes: - Structured training: Classroom learning, real-time coaching, and mentorship from industry leaders. - Hands-on experience: Use best-in-class tools and sales techniques to perfect your craft and build expertise. - Performance showcase: A final live presentation to senior executives as part of your graduation process. What You’ll Do: As a BDR, your focus will be on engaging homebuyers who are curious about Tomo and need guidance on their financing journey. You will: - Engage with customers via phone, text, and email to build rapport and trust. - Manage and nurture a pipeline of prospective homebuyers with a goal of converting qualified opportunities to a smooth handoff. - Collaborate with Loan Advisors (think Account/Sales Executive) to close transactions. - Utilize CRM tools to track customer interactions and deliver on commitments. - Provide feedback to our product and executive teams, contributing to innovation and improvement. - Embrace a fast-paced, evolving environment where adaptability and curiosity are key. Important: This role requires some availability during non-traditional hours (evenings, weekends, and the occasional holiday), as that’s when some of our customers are available. If flexibility is an obstacle, this may not be the right fit. However, our team finds these focused hours to be both productive and rewarding because real estate and mortgage happen at all hours. What Makes You a Great Fit: - Grit and motivation—you thrive in a performance-driven environment. - Exceptional communication skills—you’re persuasive in calls, emails, and texts. - Strong rapport-building ability—you quickly build trust through an authentic, high-energy voice. - Multi-tasking and follow-through—you see things through to a successful outcome and love being in "the flow." - A positive, coachable mindset—you believe “feedback is a gift.” - You’re a Change Champion—we test, learn, and grow quickly. Iteration is key. - Eagerness to learn—Mortgage is complicated. You’re a sponge and curious learner. Preferred Qualifications: - 1–3+ years of experience in a sales or customer-facing role (BDR, SDR, AE, or similar). Recent grad? Let’s chat too. - Fearless, entrepreneurial spirit. - BA/BS from a top university or equivalent. - No prior real estate or mortgage experience required. What’s in It for You? - Career growth: Multiple paths within Tomo, primarily moving into our senior sales roles (Senior PAA, Loan Advisor, Senior Loan Advisor, etc.). Others have also moved to Talent Acquisition, Operations, and Marketing. - Competitive compensation: On-target earnings of ~$67,000, with the potential to earn more through incentives and bonuses. There is uncapped commission potential where many fall between $75,000–$85,000 annually. - Equity ownership: All teammates receive stock options. - Coaching and mentorship: Build a foundation for a sales career. Employee Benefits We strive to anticipate your needs in order for you to be a healthy, motivated, and happy team member. We provide a variety of competitive benefits including (but not limited to): - Equity Ownership: All teammates receive stock options—we win together - Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered - Work-life balance and a generous paid time off policy - In order to support teammates who become parents, Tomo Mortgage provides paid parental leave - 401(k) retirement plan