Business Development Representative

Job description

ABOUT NEON ONE At Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day. Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you. WHY JOIN NEON ONE? At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other. ABOUT THE ROLE This is your chance to step into the competitive and lucrative world of technology sales. Here, you'll get experience selling to senior level nonprofit executives across the country. You'll be mentored by other NeonOne salespeople who have a ton of experience as you grow your technology career. WHAT YOU’LL DO - You are the first point of contact for Neon One in the customer value journey, qualifying contacted customers for continued engagement with our sales teams while developing a clear understanding of the problems we solve, how they align to our solutions, and identifying their readiness to address their issues. - You respond to marketing-qualified leads within minutes, monitoring inbound calls and chat while supplementing marketing leads by proactively prospecting through phone, email, and social media outlets, with the goal of making contact and creating interest in Neon One, scheduling deeper discovery calls for the sales team. - Proactively reach out to closed-lost prospects, churned accounts, and past Neon One champions who have moved to new nonprofits within our Ideal Customer Profile, re-engaging them and exploring new opportunities. - Researching accounts and key contacts, you will generate and stimulate buying interest and successfully overcome objections to sales engagement by selling the Neon One sales process and qualifying prospects that fit within our Ideal Customer Profile. - Document your success in Salesforce Lightning CRM and ensure data in marketing automation is complete and up to date. - Learn best practices, teach others and advance within the sales organization by building pipeline, setting great expectations, and gaining exposure to all aspects of a sales cycle, working together to improve lead quality providing feedback to marketing while collaborating with your peers as you apply best practices and hone your craft. WHAT YOU’LL BRING TO THE TEAM - You have a passion to help nonprofits achieve their mission. Our solution is groundbreaking and provides true value. The opportunity to help nonprofits motivates you and drives your activities and passion to connect with them. - You're naturally curious and confident, love to ask questions, listen and learn from conversations. - You are highly coachable, adept at both self-evaluation as well as receiving feedback and applying it. - You come with high grit and a competitive attitude; you've crushed targets before and you will always find ways to make things happen and achieve your goals. - You have strong business acumen. Every customer is different. You listen, discern, and then recommend. - You've got great energy that people gravitate toward and strong communication skills both oral and written. - You've got a bias toward action, love to dive in and get stuff done. - You're quick to learn and collaborate, important as you'll work with reps on account and territory planning and learn from other successful SDRs. - You're not thrown off by a fast-moving, quickly changing environment. - You're happy to work both independently and as part of a tight-knit SDR team. - Experience using tools such as Salesforce, SalesLoft, Sales Navigator, or another similar tech is a bonus. - Proven cold calling and outbound prospecting experience required. HOW WE HIRE We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Neon One. This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One’s growth. Connect with us and learn more: Neon One on LinkedIn https://www.linkedin.com/company/neonone/ HighlightTA on LinkedIn https://www.linkedin.com/company/highlightta/