Business Development Representative

Job description

**Artificial Intelligence. Actual Impact.** At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the **Docebo Heart**: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. ## 🚀 The Adventure Ahead As a Business Development Representative for our North American team, you are the primary engine behind Docebo’s rapid global expansion! You’ll act as a strategic consultant, helping massive organizations transform their training from a mundane "checkbox" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipeline—you’ll be the first person to show these companies a better way for their employees to grow and thrive. ## 🗓️ The Day-to-Day - **Strategize the Hunt:** Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo. - **Craft the Narrative:** Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning. - **Master the Outreach:** Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities. - **Elevate the Experience:** Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel. - **Architect Your Success:** Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine. - **Drive the Impact:** Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission. ## ⚡ Your Superpowers - **Command the Conversation:** You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions. - **Fuel the Fire:** You are a self-motivated, results-oriented "go-getter" who thrives on hitting targets and exceeding expectations. - **Communicate with Clarity:** You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease. - **Maintain the "Glass-Half-Full":** You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset. - **Think Outside the Box:** You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility. ## 🌟 Bonus Points - **Sales Veteran:** You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function. - **Customer-Facing Pro:** You’ve spent a year or more in Retail, Hospitality, or another high-touch customer service role. - **Mid-Market & Enterprise Expertise:** You have previous experience navigating the complexities of Mid-Market and Enterprise-level BDR or Sales cycles. ## **Our Hybrid Work Philosophy 🤝** Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. ## **Our Total Rewards Philosophy** 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - **Rewarding Impact:** We lead with competitive pay to reward the impact, skills and traits that fuel our success. - **Fostering Holistic Wellbeing:** We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - **Empowering Our Talent Culture:** We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. ## **Our Promise to You** 😍 - **Financial Wellness:** Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - **Your Well-Being, Covered:** You’ll get access to health benefits, so you can get the care you need when you need it. - **Rest, Relax, Repeat:** Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - **Family First**: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - **Connections That Count:** Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ## **About Docebo** 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs ([TSX: DCBO & NASDAQ: DCBO](https://www.docebo.inc/home/default.aspx)), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—**Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection**—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an [Equal Employment Opportunity employer](https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf). We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.