Business Development Representative

Job description

ABOUT SOLIDROAD Building something great is addictive. It's like discovering your favorite TV show mid-season, except you're helping write the next episode. It's like unboxing a new gadget, except you're the one designing it. You shape how it feels, how it works, and how people react when they use it. At Solidroad we're solving a big, messy, exciting problem: how do you scale customer support without losing what makes humans amazing? Warmth, empathy, intuition. We're using AI, generative tech, and real-time simulations to make this happen. It's ambitious, difficult, and genuinely new. ABOUT THE ROLE We're looking for BDRs who want to do more than just hit quota — someone who wants to shape the way we sell and grow the company from the ground up. You'll be one of the first hires on our sales team and will work directly with the founders. Your day-to-day will revolve around personalized email outreach, LinkedIn social selling, and cold calling to book meetings with CX and support leaders at fast-growing companies. This is a role for someone who loves the thrill of getting a response from that cold prospect, who geeks out on subject lines, and who sees rejection as part of the game. If you want to break into SaaS sales, make a name for yourself, and grow into an AE or manager role fast — this is the place. WHAT YOU'LL ACTUALLY DO DAY-TO-DAY - Drive top-of-funnel activity: personalized email outreach, LinkedIn messaging, and cold calls. - Book qualified meetings with CX leaders — think Heads of Support, VP of Ops, Directors of Enablement. - Collaborate with the sales and marketing teams on outbound campaigns and messaging experiments. - Keep HubSpot updated and clean — pipeline discipline matters. - Work closely with the founders to refine our ICP and sales process. - Learn what it takes to take a startup from $1M to $10M ARR. OUR TEAM & CULTURE We're a small, focused group working full-time in our Dublin & San Francisco offices. We're here five days a week because building something ambitious means collaborating closely, solving problems together, sharing ideas spontaneously, and occasionally challenging each other to padel matches, cold plunges, or karaoke evenings. We're intentional about creating a culture that's mature, supportive, and fun. You'll be joining experienced founders who've done this before, alongside a tight-knit team genuinely excited about building something impactful. WE HOPE YOU - Are confident picking up the phone and cold calling strangers. - Write tight, clear, and compelling emails. - Love experimenting with messaging and learning what works. - Are ambitious and want to grow into a closing role fast. - Want to work in-person with a close-knit, fast-paced team in San Francisco. - No prior sales experience needed - once you have grit. THE GOOD, THE BAD, AND THE HONEST TRUTH The highs are real: you'll close deals that move the needle, learn directly from experienced founders, and help build the next category-defining company. The lows? You'll need to hunt for deals, get creative to break into accounts, and wear a lot of hats while we figure things out together. This isn't a place to coast — it's a place to grow fast, fail fast, and get better every day. If that sounds exciting, don't overthink it. Reach out. Send us a note about who you are, what you've sold, and why you think you could win here. Curiosity, hustle, and coachability matter more to us than a perfect CV.