Business Development Representative

Job description

**Who We Are** Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! **Who We Want** This is a unique opportunity to develop robust account management experience and contribute to the culture of a competitive, forward-thinking organization. We are looking for someone to come in hungry, set the tone, and get results. We are also looking for candidates who excel in collaborative environments. You will thrive in this position if you are a skillful communicator, natural relationship builder, and hard-working teammate. **How You’ll Learn** As a Business Development Trainee, you will progress through a training & mentorship program designed to give you a strong foundation in brokering. Your mentor will play a critical role in your initial & ongoing success as your go-to resource for everything from the basics of account management to managing your own portfolio of customers. Training consists of: - Classroom training led by an Arrive trainer designed to get you familiar with the third party logistics industry alongside a group of your peers. - Learn the Arrive story and the history that shaped an entire industry. - Get familiar with our proprietary technology, ARRIVEnow. - Practice making outbound calls to carriers to apply the basics you learned in the classroom. - Work alongside an assigned mentor during your training blocks to prepare you for the Business Development Representative role. **What You’ll Do** As a Business Development Representative, you will play a vital role in the development of our business as we grow into a top 5 North American freight brokerage. You will leverage your industry knowledge and expertise while exercising discretion and independent judgment to primarily provide logistic services and logistic solutions while also supporting and developing our current customers and strategically developing new business opportunities. - Learn the business through our mentorship and training programs, designed to get you ramped up quickly & effectively. - Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and, among other things, strategic pricing. - Develop and create customized shipping solutions based on budget and customer needs. - Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans. - Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers. - Bring a growth-oriented, support the customer, win-the-day attitude to the floor. - Become an expert in our business model and competitive advantages, and our proprietary software. - Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience and proactively anticipate, identify, respond, and resolve issues from customers, receivers, and drivers. - Assist with pricing and quoting, as needed and conduct industry research, planning, and needs assessment analysis. ### Qualifications - Bachelor’s degree is strongly preferred with an emphasis on Business, Management, or related fields. - Eager to contribute to a high-energy environment. You will build your career in an office, over the phone alongside a team of your peers. - A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit. - A proven ability to build relationships and establish rapport with peers, leaders, and clients alike. - A winning attitude – you know what it’s like to succeed and you are excited to experience success at the fastest growing freight brokerage in the country. ### The Perks of Working With Us - Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage. - Invest in your future with our matching 401(k) program. - Build relationships and find your home at Arrive through our Employee Resource Groups. - Enjoy office wide engagement activities, team events, happy hours and more! - Leave the suit and tie at home; our dress code is casual. - Park your car for free on site, plus covered parking and electric vehicle charging stations! - Start your morning with free coffee! - Work in the wonderful city of Columbus, OH – we are in a convenient location close to downtown and a bunch of great restaurants and breweries! - Maximize your wellness with free counseling sessions through our Employee Assistance Program. - Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days. - Receive 100% paid parental leave when you become a new parent. - Get paid to work with your friends through our Referral Program! - Get relocation assistance! If you are not local to the area, we offer relocation packages.