Business Development Representative

Job description

**About Us** AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants. AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint. AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,400+ carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases. Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide. **Your Mission:** As a Business Development Representative, you'll be on the front lines of our mid-market growth engine. Reporting to our Sales Manager, your core mission is to build qualified pipeline - identifying and engaging Ideal Customer Profile (ICP) accounts through high-volume outbound prospecting, cold calling, and LinkedIn outreach, and converting that activity into booked meetings for our Account Executive team. This is a high-activity, high-impact role built for someone hungry to break into tech sales and grow fast. What matters most to us is that you show up with the right attitude, a willingness to learn, and a drive to make things happen. This is a hybrid position, with a requirement to come to the Utah office about 4-5 times per week. **What You'll Do:** - Run high-volume, multichannel outbound (calls, email, LinkedIn, and personalized sequences) to book net-new meetings for the sales team - Research and prioritize target accounts, build account and contact lists, and tailor messaging to each brand's pain points - Qualify inbound and outbound leads against fit and intent criteria, then book and hand off sales-accepted meetings to Account Executives - Lean on your outbounding tool to review your own calls, act on coaching, and continuously sharpen your pitch and objection handling so you convert more conversations into booked meetings - Run effective discovery on early calls to surface need and confirm fit before handing off - Maintain clean, accurate records in the CRM (activity logging, opportunity stage, contact data) and keep your pipeline current - Partner with AEs and Marketing on account strategy and campaign follow-up **What success looks like:** - A fair, structured ramp brings you to full productivity, with clear monthly targets set as you go, so you always know what good looks like - Once ramped, you consistently source qualified meetings that your Account Executives accept and run - High daily outbound activity, strong meeting-held rates, and clean pipeline hygiene become second nature **Who We're Looking For:** - No prior tech sales experience required, 6-12 months sales experience a plus. This role is built for someone eager to break into the space and willing to put in the work to learn it - Drive and hunger above all: you want a career in sales and you are ready to grind for it - Strong written and verbal communication, with the ability to write a crisp message and hold a confident conversation - High activity tolerance and resilience: comfortable with volume, rejection, and the daily grind of outbound - Coachable and self-aware, with a habit of taking feedback and applying it fast - Curious and commercially minded, able to quickly understand a prospect's business and connect our value to their pain - Organized and dependable, with the discipline to keep your records clean and pipeline accurate - Comfortable learning a modern sales stack (CRM, sequencing tools, an outbounding tool, prospecting tools); willingness to learn matters more than prior hands-on experience - Able to work on-site in Utah and collaborate in person with the sales team day to day *At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.* **Why You Should Join Us:** - **Great Place to Work Certified:** We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration. - **Innovative & Inclusive Culture:** Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals. - **Ambitious Mission with Real Impact:** Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow. - **Thrive & Grow:** There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company. **Perks:** - Competitive compensation - Healthcare coverage offered from day 1 - Retirement plans including company match - Unlimited PTO - Annual learning & wellness benefit - Monthly book perk - Career progression & professional development - In-office lunch and commuter benefits for those located in our hub locations **Salary range for this role:** USD $80,000 - $100,000 OTE *We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.* *We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible.* *Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.* *This job posting is for a new position*