Business Development Specialist (Healthcare, Hybrid) - NYC

Business Development Specialist - Enterprise

Location: Manhattan, NYC

Job Type: Full-time, Hybrid 3 days per week in the office

Job Reports To: Head of Enterprise and Strategic Partnership

Salary Range: Contract to Hire $45-$55 per hour

About Jann Health/Phamily:

Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.

Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.

Role Description:

As our Business Development Specialist, you’ll play a key role in taking hot marketing leads and converting them into qualified sales meetings that drive new business. You’ll work closely with our Account Executives and Manager of Demand Generation to identify the right targets, craft compelling messaging, and execute campaigns that deliver results. This is a 90% sales, 10% strategy role that’s a vital part of the bridge between marketing and sales. If you’re a sales professional looking for greater ownership (or less travel) and are ready to build at a high-growth startup, this role is for you.

At Phamily, some roles remain open on an ongoing basis as we continue to scale and prepare for future growth. This is an evergreen opportunity, meaning we proactively connect with exceptional talent before specific hiring needs arise so we can move thoughtfully and efficiently as new business needs emerge. While applying to an evergreen role does not guarantee an immediate interview, every application is carefully reviewed by our recruiting team against both current and anticipated hiring priorities.

Responsibilities:

• Identify and prioritize the most compelling leads and convert them into qualified meetings using multi-touch, multi-channel sequences
• Partner with AEs to engage high-priority accounts with thoughtful, personalized messaging that develops trusted relationships
• Pick up the phone, there’s nothing as impactful as a knowledgeable conversation, and you’ll be comfortable with cold calling, navigating blockers, and getting to your target
• Create customized cadences and follow up on leads with original, ABM-style outbound messaging
• Research new accounts, build target lists, create persona playbooks, and constantly test and refine your methodology to drive more qualified meetings
• Immerse yourself in the healthcare landscape, understand what motivates our ICPs, and always be looking for new opportunities to make an impact
• Navigate Hubspot like a native (training can be provided, but you’ll be expected to be proficient within 1 month and expert within 3), and ensure all sales activities are properly documented
• Build a feedback loop with the marketing team to develop and test messaging, measure campaign performance, and report outcomes to company leadership

Requirements:

• Bachelor’s degree (business/marketing/finance or similar) or 2+ years in B2B sales, business development, account management, or similar
• Excellent communication and interpersonal skills; executive presence with customers and internal teams
• Analytical mindset, comfortable interpreting data and making clear, defensible recommendations
• Familiarity with common sales and martech tools, including AI, and enthusiasm about using technology to accelerate the pace without reducing quality
• Prior healthcare experience is strongly preferred but not essential for the right candidate

Preferred Requirements:

• Entrepreneurial DNA: A 'builder' mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.

Work style & logistics:

• You are required to be in-person at our NYC office at least 3 days per week.
• Occasional travel for the team to on-site or industry events may be required.

At Phamily, some roles remain open on an ongoing basis as we continue to scale and prepare for future growth. This is an evergreen opportunity, meaning we proactively connect with exceptional talent before specific hiring needs arise so we can move thoughtfully and efficiently as new business needs emerge. While applying to an evergreen role does not guarantee an immediate interview, every application is carefully reviewed by our recruiting team against both current and anticipated hiring priorities.

Our compensation & benefits:

• Competitive compensation commensurate with experience, ranging from Contract to Hire $45-$55 per hour
• Potential to earn equity based on performance
• Medical, dental, and vision coverage for employees and dependents at a nominal cost
• Paid maternity leave
• FSA and Dependent Care account options
• 401(k) Eligibility after 6 months of full-time employment
• Collaborative, mission-driven work environment

If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.

Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.