Business Development Specialist – Reefer

Job description

What You Can Expect : Win, retain, and develop C & above customers, with a strong focus on Reefer business in the Mediterranean region , through proactive hunting and relationship management. Develop a strong and constantly refreshed pipeline of opportunities, particularly within the Reefer segment , maintained and reported via the company CRM (“Sugar CRM”), following corporate SOPs. Conduct face-to-face sales meetings with prospects and customers across the Mediterranean region , aligned with the schedule and strategy defined by Inside Sales and management. Assess prospective accounts for profitability, strategic relevance, Reefer potential , and fit within Rhenus Air & Ocean objectives. Build rapport and trust with customers by understanding their business needs, cold chain requirements, seasonal flows, cargo characteristics, and challenges related to refrigerated transport . Act as a subject-matter expert in Reefer logistics , providing customers with tailored solutions and demonstrating strong knowledge of refrigerated container operations, temperature-controlled cargo and associated requirements. Identify and develop new business opportunities within Reefer trades and Mediterranean markets , including import and export flows. Collaborate with internal stakeholders (Product Teams, Station Management, Key Account Management) to ensure customer satisfaction and smooth onboarding of Reefer customers . Develop and implement strategies and tactics to meet and exceed sales and gross profit targets, with a particular focus on growing the Reefer portfolio . Monitor customer activity, including shipment volumes, lost clients, retention measures and Reefer volumes and market opportunities . What You Bring: Requires a minimum of 1–3 years of field sales experience in freight forwarding, preferably with proven experience in Reefer / temperature-controlled logistics, or at least two years of relevant operational experience. Proven expertise in Reefer ocean freight and refrigerated container logistics, with a strong understanding of Reefer equipment, temperature-controlled cargo, operational requirements and market dynamics. Strong knowledge of Mediterranean Reefer trades and markets, including import/export flows and the main industries and cargo segments requiring temperature-controlled transportation. Good working knowledge of freight forwarding services, particularly Ocean Freight (import & export), Reefer, consolidation and multimodal solutions. Demonstrated competence in conflict management, decision making and strategic planning. Strong hunter mentality, excellent communication and interpersonal skills, and outstanding negotiation skills. Ability to think outside the box, with an entrepreneurial and commercially driven mindset. Strong work ethic and integrity. Native Spanish, fluent written and spoken English, and willingness to travel extensively within the Mediterranean region.