Business Director

Job description

### **Our Journey** The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout. **The Opportunity** We're looking for a highly motivated individual to drive high-impact commercial initiatives that fuel ShopBack's growth. Sitting within Commercial and Growth, you'll work directly with C-level executives and the leadership bench, using data-driven analysis to shape solutions and execute with precision. This is a fast-track leadership development role. Over your first year, you'll be given real ownership — running initiatives end-to-end and leading a small team or task force — to build the commercial acumen and people leadership needed for a future P&L leadership role at ShopBack. ### What You'll Own - **Own Strategic Initiatives:** Own, lead and execute the end-to-end management of high-impact, cross-functional commercial initiatives that align with the company’s strategic priorities. - **Work with C-Level and Leadership:** Working closely with senior leadership to develop, refine, and execute strategies that drive business growth and operational excellence. - **Stakeholder Collaboration:**Work with a lean project pod (cross-functional team members), setting direction, unblocking work, and driving impact — building the stakeholder management and people leadership muscle needed down the line. - **Cross-Functional Exposure:** Expect exposure through commercial initiatives that sits across Sales, Marketing, Product, and Operations to build a deep understanding of ShopBack's business and strategic challenges. - **Strategic Planning & Execution:** Develop and execute detailed business plans end-to-end, including timelines, milestones, and resource requirements through to execution and delivery of key initiatives. - **Commercial Problem-Solving:** Apply strong commercial and financial judgement (unit economics, GMV/TC drivers, ROI) to identify gaps in business performance, propose solutions, and implement changes that improve efficiency and results. - **Leadership Development:** As part of a leadership track, demonstrate the leadership potential and commercial judgement to take on a future P&L leadership role, influencing company direction and growth. ### Essentials to Succeed - **Experience:** 8 to 15 years of experience in commercial, or business related roles. Prior entrepreneurial experience is highly welcomed. - **People Leadership:** Demonstrated ability to guide, motivate and get the best out of a lean team, with and without formal authority. - **Commercial Acumen:**Strong commercial instincts — comfortable with P&L thinking, unit economics, and connecting data to revenue and growth outcomes. - **Analytical Skills:** Strong data and business analysis capabilities, with the ability to interpret data and provide actionable, strategic recommendations. - **Growth Mindset:** Excellent problem-solving skills, with the ability to break down complex, ambiguous challenges into clear, actionable steps to drive growth. - **Communication:** Strong cross-functional communication skills, with the ability to express complex ideas succinctly and effectively. - **Stakeholder Management:** Proven ability to work with and influence stakeholders across teams and markets. - **Project Management:** Proven track record of managing multiple projects and initiatives, meeting deadlines, and delivering results. - **Entrepreneurial Mindset:** Self-starter with the ability to work in a fast-paced environment, thrive in ambiguity, and lead with a bias to action. - **AI Adoption:** Demonstrated use of Generative AI tools (e.g. ChatGPT, Claude) to boost productivity, and drive efficiency at scale. ### Why Join Us - **Leadership Fast-Track:** Designed to fast-track you into a leadership position within 12 months, with the chance to lead a team and influence strategic decisions. - **Commercial Exposure:** Hands-on experience across high-impact commercial initiatives and business functions. - **Executive Mentorship:** Work directly with and receive mentorship from C-level executives and senior leadership. - **Dynamic Work Environment:** Be part of a high-growth company where innovation, agility, and entrepreneurial thinking are at the core of everything we do.