Business Intelligence Manager

Job description

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. About Parexel Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere. We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry leading innovation, With Heart(R). About the Role We are seeking a Manager, Business Intelligence and Operations, to join our team. As a Manager, Business Intelligence and Operations, you will drive strategic analytics and reporting solutions that support clinical research operations and advance new treatments for patients. This position plays a key role in translating complex operational data into actionable insights, ensuring data accuracy and governance, and enabling leadership decision-making. You'll collaborate with cross-functional teams across Safety and Logistics, follow industry-standard processes, and contribute to operational excellence from planning through execution. Responsibilities include developing and maintaining Power BI dashboards, analyzing operational performance, and supporting continuous improvement initiatives, with opportunities to deepen your expertise in business intelligence and influence organizational outcomes. You'll join a fast-paced, growth-oriented environment focused on making a meaningful impact through data-driven decision making, operational optimization, and strategic insights. With diverse teams and continuous learning opportunities, the Manager, Business Intelligence and Operations can explore career paths and expand skills across clinical research operations and analytics. Key Responsibilities: Develop, maintain, and enhance Power BI dashboards, scorecards, and reporting solutions supporting Safety and Logistics stakeholders to drive data-informed decision making. Own the reporting lifecycle, including data validation, governance, refreshing processes, and continuous improvement initiatives to ensure accuracy and reliability. Analyze operational performance data and identify trends, risks, opportunities, and improvement areas to support strategic planning. Design and implement reporting automation solutions to improve efficiency, reduce manual effort, and enhance data accuracy. Partner with business stakeholders to understand reporting requirements and translate them into actionable analytics solutions. Create executive-ready reports, business reviews, and performance summaries to support leadership decision making and strategic initiatives. Facilitate regular KPI performance reviews and operational discussions using data-driven insights to drive continuous improvement. Support Rhythm of Business activities, governance reviews, and operational planning processes across the organization. Lead reporting and analytics improvement initiatives and drive standardization of reporting processes and best practices. Ensure reporting solutions adhere to data governance standards and maintain audit-ready documentation for all reporting processes. You'll thrive in this role if you bring: Advanced Power BI development and dashboard design expertise, combined with proficiency in Excel and Power Query. Strong analytical, problem-solving, and critical-thinking capabilities with the ability to translate data into strategic insights. Excellent verbal and written communication skills, including the ability to present to executive-level audiences. Strong stakeholder management and business partnering capabilities with the ability to collaborate across cross-functional teams. A data-focused mindset with strong attention to detail and commitment to data accuracy and governance. Ability to manage multiple priorities independently in a fast-paced, growth-oriented environment. Required Qualifications: Bachelor’s degree in business administration, Analytics, Information Systems, Engineering, Computer Science, Data Science, or a related discipline. 5-8 years of experience in Business Intelligence, Analytics, Business Operations, Program Management, or a related field. Proven experience developing and managing Power BI dashboards and reporting solutions. Experience supporting senior leaders with business insights and operational reporting. Demonstrated success working across multiple stakeholders and cross-functional teams. Knowledge of data governance principles, KPI development, and performance management frameworks. Strong communication, organization, and problem-solving skills. Preferred Qualifications: Experience in a global, matrixed organization. Familiarity with Microsoft Fabric, Power Platform, and Azure Data Services. Experience with reporting automation tools and techniques. Experience with process improvement methodologies such as Lean or Six Sigma. Relevant certifications such as Microsoft Power BI Data Analyst (PL-300), Data Analytics or Data Science certifications, Project Management Professional (PMP), or Lean or Six Sigma (Green Belt or higher). We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research. If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be perfect fit, send them the link to apply!