Business Intelligence Officer (Maternity Cover)

Business Intelligence Officer (Maternity Cover) - Customer Proposition Attractive Salary & Benefits 36.5 Hour week Newtownabbey Temporary Maternity Cover (9 – 12 Months) Who are we? Henderson Group are proud to be one of Northern Ireland’s leading employers. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice, Henderson Group Property, and Henderson Technology. Each of our divisions are Investors in People accredited at Gold/ Platinum level, and we employ over 6,000 colleagues across the group. We’re a family-owned business, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity. A look into the role… We are now recruiting for the role of Business Intelligence Officer, based within our Customer Proposition Department. Reporting directly to our Commercial Development Manager, The Business Intelligence Officer plays a key role in supporting investment decision-making and continuous improvement across Henderson Group's retail estate. Through the analysis of project performance, production of management information and delivery of post-investment reviews, the role provides insight that helps improve forecasting accuracy, strengthen governance and inform future capital investment decisions. The Business Intelligence Officer works closely with colleagues across Retail, Property, Finance and Commercial Development, translating complex data into clear and actionable insights for a range of stakeholders. This role will be very well suited to a candidate with strong analytical capability, attention to detail and the ability to communicate findings clearly to support informed business decision-making. The Business Intelligence Officer will: • Coordinate and deliver post-investment reviews at agreed milestones, comparing actual performance against approved business cases, identifying drivers of variance and ensuring learnings are incorporated into future assessments. • Produce board reports, management information, executive summaries and performance reporting within agreed timescales, presenting data in a clear and meaningful format. • Maintain and develop a database of commercial impacts, project performance and store benchmarks to support forecasting, business case development and investment evaluation. • Analyse project performance, KPIs and commercial outcomes to identify trends, opportunities and risks across different project types, store formats and investment categories. • Provide analytical and reporting support to Commercial Development colleagues to facilitate timely and robust investment assessments. • Support governance processes through the provision of accurate reporting, post-investment analysis and performance benchmarking. • Support the implementation, maintenance and continuous improvement of analytical tools, systems and databases that improve reporting efficiency, forecasting accuracy and decision-making. Skills for Success Joining us as Business Intelligence Officer, the minimum criteria you’ll need is: • 5 GCSEs including Maths & English (or equivalent). • Minimum of 2 years' experience in a commercial, finance, data analysis, business intelligence or retail environment. • Strong analytical experience, providing data-led insight to support commercial decision-making. • Advanced Microsoft Excel skills, including data manipulation, analysis and reporting. • Competency with Microsoft Office applications including Word, Outlook, and PowerPoint. • Ability to input Data, analyse and track to a high degree of accuracy. • Ability to analyse, interpret and communicate complex data and performance trends. The skills/ attributes you’ll need include: • A thorough and structured approach, seeing tasks through from inception to completion. • Strong analytical and problem-solving skills, with attention to detail, balanced with the ability to see the bigger picture. • Ability to manage multiple projects and stakeholders simultaneously, providing clear and timely updates. • Excellent written and verbal communication skills. It is desirable if you have: • 3rd level qualification in Retail, Finance, Business or management • Relevant experience within a supermarket or convenience food business, either in a wholesale or retail environment. • Experience of statistical analysis. • Strong commercial and financial awareness, with the ability to translate data into clear, actionable recommendations. • A good understanding of the Northern Ireland supermarket and convenience retail market. • A working knowledge of capital appraisal of retail investments. • Previous experience of reading and interpreting P&L’s. Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by. Ambition – We always strive to be better. We seek new challenges and look for ways to do things better. Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities. Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills. Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity. The Reward The impact you can make with Henderson Group goes far beyond your day-to-day role. You will be part of a business that is committed to supporting the communities we serve. Our business has been recognised externally for delivering excellence in employment- we value employee development and heavily invest in our people. Benefits include market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, “The Store” Rewards & Discount platform, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more. This is a full-time position working 36.5 hours per week. Working hours will be 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. Hybrid and flexible working arrangement available. If you'd like to speak with us before making your application, our Talent Acquisition Specialist – Joanne McClelland would be happy to have a confidential chat with you about the role on offer - email to get in touch. Completed applications must be submitted online by midnight on Wednesday 16th September 2026 we anticipate that interviews will take place on Tuesday 22nd September. We are an equal opportunities employer.