Business Intelligence Ops

Job description

**About the Role** As a Data Analyst within the GoTo Financial Lending Operations team, you will get hands-on experience in a fast-paced consumer lending environment. You will sit at the intersection of data and daily operations, helping our business run smoothly by ensuring teams have the information they need. This is a fantastic opportunity to dive into the world of Business Intelligence, learn how data drives operational decisions, and develop your technical skills in a supportive, real-world setting. ### What You Will Do - **Support Operational Requests:** Manage and prioritize incoming data-related queries from the broader operations team. - **Maintain Data Accuracy:** Perform routine data refreshes to ensure business continuity and accuracy. - **Monitor Dashboards:** Maintain and update existing operational dashboards so the team always has a clear view of performance. - **Extract Insights:** Execute ad-hoc data pulls to answer specific, time-sensitive business questions. - **Develop Reporting:** Assist in designing and building new operational reports as you grow and learn in the role. ### What You Will Need - 1–2 years of experience in Data Analysis, Business Analysis, Growth Analytics, or a related role;Fresh graduates with strong project portfolios or relevant internship experience are welcome to apply. - Possess a foundational understanding of Microsoft Excel (e.g., comfortable with basic formulas, filtering, and data entry). - Demonstrate a strong, genuine eagerness to learn about data analytics and business intelligence. - Comfortable asking questions and communicating with operational stakeholders to understand their data needs. - Highly detail-oriented with a proactive, curious mindset.