Business Interlock Manager

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent Development involves creating and implementing programs to enhance employees skills and career growth. This includes training, mentoring, and performance management. The goal is to help employees reach their full potential and contribute effectively to the organization. Responsibilities also include identifying skill gaps and developing strategies to address them. This role is essential for fostering a skilled and motivated workforce. The practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material Leadership DNA It s foundational to our Leadership DNA that all our people be role models, living core values and adhering to business ethics. Complexity Requires identifying and assessing complex problems for area of responsibility, Creates solutions where analysis requires in-depth evaluation of variable factors, Requires adherence to strategic direction set by senior management when establishing goals, Interaction involves senior management, requiring openness to alternate approaches Authority Latitude in decision-making; acts independently to determine methods and procedures, Power to influence or complete assignments independently, Impact Decisions have significant day-to-day impact on area of responsibility, Risk or consequences span team and operational levels Scope Manages medium to large-sized teams and work efforts. KEY RESPONSIBILITIES / ACTIVITIES Sales Operations, Learning Portal & Academy Design, Sales Methodology Training, Sales planning & process optimization, Competency Definition, Sales Content Management, Knowledge & Training Management, People & Performance, Persona Development, Client Engagement, Influence & Leadership, Team Management, Operational Excellence, Calibration & Consistency, Performance Monitoring, Continuous Learning, Cross-functional Collaboration QUALIFICATIONS: Education: Graduation from an accredited college or university, or equivalent level of education Experience: 12-16 years of professional experience, with demonstrated understanding of sales operations What are we looking for? •Sales Operations Landscape Awareness & Understanding Sales Operations Management Sales Operations & Execution Analytics Training Needs Analysis Cross-functional Collaboration Curriculum & Learning Portal Planning Learning Portal Design & Development Academy Framework Design People & Performance Strategies Knowledge Management Team Leadership & Coaching Stakeholder & Client Management Influencing & Cross-functional Leadership Collaboration in Global Teams Communication Skills (Verbal & Written) Presentation & Facilitation Skills Problem-Solving & Analytical Skills Operational Excellence Sales Process Strategy Learning & Development Certifications • Domain Knowledge: Domain conversant in Sales Services with practical exposure to door-to-floor training and operations knowledge management • Team Management: Prior experience managing teams directly and indirectly; proven ability to lead and influence diverse groups • People & Performance: Hands-on or working exposure to people and performance strategies to standardize and optimize operations • Development Programs: Experience working on collaborative programs focused on persona development and domain specialization across work streams • Client Skills: Strong client-facing capabilities; ability to manage stakeholder expectations and build relationships • Influencing & Leadership: Ability to direct, guide, and influence internal teams and external stakeholders; excellent communication and stakeholder management skills • Strategic Role: Focuses on strategizing outsourced sales training work, designing learning portals, and creating sales academies • Leadership Focus: People & performance strategies, persona competency mapping, client-facing & influencing skills • Key Additions: Door-to-floor training exposure, collaborative persona development programs, global operations standardization Roles and Responsibilities: •In this role you are required to identify and assess complex problems for area of responsibility • The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors • Requires adherence to strategic direction set by senior management when establishing near-term goals • Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach • Some latitude in decision-making in involved • you will act independently to determine methods and procedures on new assignments • Decisions individual at this role makes have a major day to day impact on area of responsibility • The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.