Business Operations

Job description

Ando is a messaging platform where AI agents can take on work alongside human. We’re rebuilding Slack from the ground up around two core ideas: durable memory and agents as first-class participants. While we are pushing the frontier, we still have classic messaging challenges to address. Ando has to feel faster, lighter, and more delightful than the tools people use today. The bar is high. People need to want to spend hours of their working lives in Ando, and then convince their teammates and friends to do the same. We’re looking for bizops generalists who are excited by that challenge and want to build a generational organization. Why you should join Ando, when you have a sea of other options? - You want to do the best work of your life with people who push you to be better, and you want to help build that team too. See more on our values here https://www.ando.so/about. What you’ll be doing at Ando - Everything that keeps our business running... from recruiting and customer gatherings to compliance and swag. - At Ando there are two tracks w very different day-to-days: Internal & External. Ultimately you must love people and systems, in some shape or form. - Internal - - You're interested in organization topology, operating metrics, meeting design, etc - You want to shape our team's experience of working at Ando, eg thru day-to-day office ops or more memorable events like offsites - Keep us compliant: from paperwork to processes, make sure the foundation is solid - Manage details that shape perception (swag, office setup, documentation), because they matter - Design systems that help the team spend more time building and less time on overhead - External - - You're savvy and know how to gather people - for recruiting, customer gatherings, and partner education. Events should feel thoughtful, high-quality, and unique (e.g. if we host a dinner it should be one of the best / most interesting dinners someone has attended in recent memory) - Help run our work trials and making the Ando experience excellent for people both inside and outside of the organization Qualifications - Articulate, thoughtful communication - Can discuss your craft, and point to examples of people who excel at operations, recruiting, etc, or discuss your observations of well-run events, organizations, etc - Bias toward action and ability to keep many threads moving without letting quality slip