Business Operations

Job description

TL;DR: WHY CHOOSE FLINT? ⚡ We're winning quickly: Backed by Accel, by the same partner who led the first round for Scale, Vercel, and Sentry, plus Sheryl Sandberg's fund SBVP and Neo. We launched in February 2026 (announced here https://www.linkedin.com/posts/michlimlim_flint-ai-builds-you-on-brand-pages-for-every-ugcPost-7432095475916230656-gUBS/?utm_source=social_share_send&utm_medium=member_desktop_web&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg), and are already powering pages that generate hundreds of thousands of dollars in pipeline + featured on CNBC https://www.youtube.com/watch?v=h84aSoFawQE&t=1259s. ⚡ Recognized names that turn heads: We've earned the trust of customers like Cognition, Glean, Langchain, Tandem, 11x, + more we don't publicly reference. (Our gong has been put to great use! https://www.linkedin.com/posts/michlimlim_help-me-settle-a-debate-with-laura-lee-activity-7399163641784332288-O9Yl?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg) ABOUT FLINT Flint is the agentic platform that ships pages from your brand and ad campaigns. AI doesn't replace marketers. It removes the work that should never have been theirs: building a one-off landing page for every keyword, every campaign change, every A/B test, then waiting on design and engineering to do it. Today we deliver on-brand pages on your own domain in minutes, with no rebuilds and no engineers. We're backed by Accel, Sheryl Sandberg (former Meta COO)'s venture fund SBVP, and Neo. THE VISION Sandberg instantly understood Flint's vision. "I was sharing how it took (me) five teams three months to build one A/B test just to increase conversion by 10% on our Google ad," Lim said. "And then she stopped me, [and] said, 'Michelle, it was 140 people at Meta who had to do this'." — TechCrunch Imagine a website that builds new pages, tests creative, and optimizes performance in response to real-world signals: competitive shifts, user behavior, trending search queries, the way an autonomous vehicle responds to road conditions and traffic. The marketer still owns the work that compounds and the work that requires taste: strategy, audience, creative direction, brand judgment. Flint takes the manual production off their plate so they get those hours back. THE TEAM "One of the most talent-dense AI startups... each member of the early Flint team has a track record, and as a team, they perform like athletes. Amazing to watch." - Dan Levine, Accel Flint is led by co-founders Michelle Lim https://www.linkedin.com/in/michlimlim/, Engineer #1 turned Head of Growth and Product at Warp, and Max Levenson https://www.linkedin.com/in/max-levenson-a6102199/, engineering leadership at autonomous vehicle startup Nuro, then Engineer #2 at Vooma (YCS23). Every single member of the Flint team has been a founding engineer / founder. Early stage best practices are in our team's DNA. Because of that, our team knows how to catalyze hockey stick growth, but just as critically, how to navigate it sustainably to create $XB valued companies. After all, we've done it before. We are alums of Netflix, Scale, and Shepherd (YC W21), and work together in-person out of historic Jackson Square. THE PRODUCT Companies have used Flint to hit goals like… - Ranking #1 on AI answer engines like ChatGPT, Perplexity and Google AI Overview - Lifting ad conversion rates - Generating hundreds of thousands of dollars in pipeline revenue THE ROLE: BUSINESS OPERATIONS The company operates through you. Right now the founders’ midnight browser tabs are a pricing model, a churn analysis, the partner pipeline, the books, and SOC 2. Every one of those tabs becomes yours. This is a strategy seat with an operating surface attached: you set pricing with the founders and build the analytics that steer the roadmap. Then you make it all run, with a fleet of Claude agents doing the repetitive work instead of a team of coordinators. Scope is wide. You’ll work directly with the founders, build relationships across every function, and the path from here leads to functional leadership for whoever wants it. Most of all, you’re the eyes and ears of the business. You don’t wait for priorities to be handed to you: you find them in the data and bring them to us with a plan. You notice that one customer segment refers more than any other and propose the campaign to go win more of them. You spot that a moment in the market is a story we should be telling, and line up the person who can tell it. The best version of this role is a force multiplier: you free the founders to focus on company strategy by making sure the right things are actually happening across every function and you build operating infrastructure that serves the team instead of making the team serve the process. You should be the kind of person who notices that an invoice didn’t get sent, a deal slipped through the cracks, a new hire’s benefits weren’t set up, or a vendor renewed at a higher rate without telling us. Neurotic in the good way. We need someone who sleeps poorly when there’s an open loop. The candidate we're looking for does the following: - Own cross-functional projects end to end, from scoping through execution - Build internal AI tooling to make existing business processes more efficient - Develop dashboards, KPIs, and reporting to provide visibility into company performance (pipeline, growth, retention, etc.) - Be the eyes and ears of the business: dig into the data unprompted, surface the priorities and opportunities worth acting on, and bring them to the founders with a recommendation - Stand up new functions, workflows, and systems from scratch as the company grows - Support partnerships: track the pipeline, manage the relationships, and handle the logistics that keep deals moving - Build the operating systems that don't exist yet, like the lead handoff between sign-up, sales, and CS - Keep our financial ops clean and on the rails — books, payroll, and vendor bills running smoothly so the accountant has good inputs each month. - Own people ops: benefits, HR setup, onboarding, and IT setup for new hires - Get SOC 2 moving and keep us audit-ready Basic qualifications: - 3–8 years in consulting, investment banking, and/or 3-8 years in operations at a high-growth tech company - You've used AI tools to automate real work - You can operate autonomously and deliver without close supervision - You're quant. You can build a spreadsheet that doesn't break, write a SQL query when you need to, and pick up new tools (Mercury, Rippling, Attio, Customer.io http://Customer.io, Posthog) without hand-holding - You're obsessive about follow-through. Most of this job is making sure things that should happen actually happen - You write copy that sounds like a person wrote it. A lot of this is email, internal and external - High tolerance for ambiguity, context-switching, and intensity. You like that finance in the morning and marketing ops in the afternoon sounds like a good day - You're in SF or moving here. We work from the office Preferred qualifications: - Ex-consulting (McKinsey, Bain, BCG) or IB is a strong signal. You've already been trained to be paranoid about details - A technical degree (CS, engineering, math, physics), even if you took a non-technical path - A year as chief of staff or BizOps lead at a scaling startup - You've owned books, payroll, or an SOC 2 process before - You care about building teams and culture, not just process FLINT IN THE PRESS - TechCrunch https://techcrunch.com/2025/10/14/sheryl-sandberg-backed-flint-wants-to-use-ai-to-autonomously-build-and-update-websites/ - Oct 2025 - Business Insider https://www.linkedin.com/posts/michlimlim_talked-to-business-insider-about-my-journey-activity-7391519642181193728-YpNL?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg - Nov 2025 - Pragmatic Engineer podcast https://www.linkedin.com/posts/gergelyorosz_what-is-it-like-to-be-a-founding-engineer-activity-7402081224443457537-1_tA?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg - Dec 2025 - CNBC https://www.youtube.com/watch?v=h84aSoFawQE&t=1259s - Dec 2025 - Follow us on LinkedIn https://www.linkedin.com/company/tryflintai and X https://x.com/tryflint/?utm_source=JD WHAT WE OFFER 🌆 Historic office in Jackson Square (with 2 rooftops and a shower) - tour virtually here https://www.linkedin.com/posts/michlimlim_we-rolled-a-pineapple-through-3000-sqft-of-activity-7367291407998324736-DRzf/ 💺 A crazy upside-down battlestation - tour virtually here https://www.linkedin.com/posts/michlimlim_some-people-donate-espresso-machines-to-the-activity-7381720109918113792-_OVS?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg 🌿 20 PTO days a year and full health benefits 🍽 Lunch and a fully stocked snack bar at the office, incl. Cometeer coffee pods 🦮 Dog friendly 🤝 Competitive salary + equity [we stand by care for our employees https://www.linkedin.com/posts/michlimlim_my-buddy-prem-nair-was-engineer-2-at-windsurf-activity-7355686617514188800-FihO/?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg] ✨ More benefits coming very soon. OUR CULTURE We are an intensely creative team. After work, we are (avid) readers, photographers, acapella singers, film critics (who don't hold back), bakers, yoga teachers, interior designers, and more. Catch us in action at our launch party https://www.linkedin.com/posts/michlimlim_behind-every-startup-launch-is-a-community-activity-7384241772484308993-ouxc?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg, rock climbing https://www.linkedin.com/posts/michlimlim_were-getting-ready-to-climb-out-of-stealth-activity-7381038576362336256-uGLQ?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg, celebrating birthdays https://www.linkedin.com/posts/michlimlim_this-week-we-had-double-the-reason-to-celebrate-activity-7370907845892022274-FZuU?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg, hosting trivia nights https://www.linkedin.com/posts/michlimlim_another-successful-trivia-night-in-the-books-activity-7364693624766222336-wrPL?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg, going for pilates https://www.linkedin.com/posts/michlimlim_building-a-company-is-basically-like-pilates-activity-7363985277901578244-qlf0?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB-lEvQBDMC4WORPKPe-emksA3DMuDZNghg and more.