Business Operations Analyst, Global (IGT 1)

Job description

About the role Great decisions start with great insight. Ultimo is looking for a Business Operations Analyst to join our Revenue Operations team. In this role, you will work hand in hand with the COO office and senior sales leadership as a trusted advisor, turning complex data into the strategic narratives that steer our business decisions, quarterly forecasts, and go-to-market execution. This is a high-visibility, high-ownership role: you'll own the output, present it to leaders, and see your work directly shape our sales strategy. What you'll do Shape executive business reviews. Gather, analyse, and package the data behind QBRs and performance reviews, then build it into a clear narrative leaders can act on. Model the options. Build scenario models that help leadership weigh commercial and operational choices and understand the impact of each before committing. Answer the questions that matter. Run ad hoc analyses across multiple data sources and tools, covering areas such as customer segmentation, sales participation, propensity to buy, and white space opportunities. Run our reporting rhythm. Own recurring internal and parent-company reporting cycles, making sure every deliverable is accurate, on time, and consistent from one period to the next. Support GTM planning. Contribute to territory design, quota and coverage analysis, and capacity planning. Bring the full picture together. Work with Marketing, Finance, and Sales to combine their inputs into one reliable view of business performance. That we're looking for 3+ years in a highly analytical role, whether in strategy consulting, finance, or business operations Advanced skills in Excel or Google Sheets Excellent written communication: you'll be writing executive updates and narratives, not just formatting slides The ability to build clear, persuasive presentations in PowerPoint or Google Slides Comfort with ambiguity, shifting priorities, and firm deadlines You'll stand out if you Can turn a complicated situation into a sharp three-point summary, even when time is tight Ask why the numbers look the way they do, not only what they show Prefer building tools and processes that scale over one-time fixes Take initiative and quickly build credibility with senior stakeholders We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time, we value the power of in-person collaboration to build community, spark innovation, and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP About IGT1 IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates and also a sister company of IFS. At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. About the client: Ultimo Ultimo is a leading provider of Enterprise Asset Management (EAM) software for organisations where physical assets are mission-critical to operations. Our platform supports maintenance, inspections, compliance, safety, and asset lifecycle management across environments — from utilities and energy providers to logistics networks and industrial businesses. In these industries, uptime, reliability, and operational control are not optional — they are fundamental. Ultimo is part of IFS, combining the stability and global scale of a leading enterprise software group with the agility and entrepreneurial culture of a focused, product-led organisation. Today, Ultimo operates with strong foundations: a proven product, long-standing customer relationships, and a clear ambition to continue raising the bar in how asset-intensive industries operate.